


Based on authentic user experiences
leslie miller-bernal
6730 reviews
N/A
1 year ago
Satisfaction with Zipcar
Cars are always clean and well-maintained Reservations are easy to make online I like the fact that basic insurance and petrol are included so there are no hidden extras
Terri Leahy
6730 reviews
N/A
1 year ago
Lovely car nice day out
Rented a lovely MG today for a very good price The car was absolutely sound No issues smooth and lovely to drive Would be nice if there was a larger mileage allowance for longer rentals but the price is so fair so it s not worth quibbling The app is so easy to use And has good options for every event
Michael Corcoran
6730 reviews
N/A
1 year ago
Outstanding value for money very polite
Outstanding value for money very polite staff always there to help if you have any queries or problems with the cars well done Zipcar and a very big thank you
Andrew
6730 reviews
N/A
1 year ago
Surprised by all the poor reviews
Surprised by all the poor reviews I ve used them several times without issue One time I was unable to lock the car and end the reservation Phoned them which was picked up instantly and just told them the car details and they locked it and ended my trip for me
Amjad Mashaal
6730 reviews
N/A
1 year ago
Very positive experience
I have honestly had a brilliant experience with them Tried everything Flex Roundtrip car and the van All brilliant Support are very helpful and very quick to answer No problems whatsoever Great work folks
Sin ad N Nuall in
6730 reviews
N/A
1 year ago
I ve been using zipcar for the past 5
I ve been using zipcar for the past 5 years and overall I think they re brilliant They re an excellent way to have a car when you need it Moving house Zipcar Going to IKEA Zipcar Trip to visit the in laws out of town You get the picture Their cars are always clean within reason and fairly new Their fees and rules are very fair and they do tell you of any charges you ll get in advance if you go over time or anything I had an awful experience with a flex car today with one of their automatic cars issue with really sensitive brakes - and customer service were brilliant and helped resolve it They didn t charge anything instead giving me driving credit It made me come on here to give a review as is a great service Looking on here I see some terrible reviews and while I m sure issues occur from time to time I don t think they re a bad company at all
Napoleon Hill
6730 reviews
N/A
1 year ago
Great cars for fair price
I ve been using zip car on and off for about 4 5 years now Mostly the flex cars but also the vans For the price I think its a great service Nothing unfair or unreasonable my personal advice is if there is any damage take photos and call customer service the flex cars are very nice new too Very fast if you are a crappy driver please don t use this service
Simon West Hampstead
6730 reviews
N/A
1 year ago
Zipvan hire
The car was clean and free of any visitors ble damage adequate petrol in tank for my journey App worked smoothly Android Cat system was very neat A first for me Also represented good value for money
Manoj Panchal
6730 reviews
N/A
1 year ago
A good company to use
A good company to use Sometimes the VANS are not well looked after i e wing mirrors not functioning properly or clutch too hard Could do with more van locations in Croydon and Norbury area Very poor services in these areas Otherwise all good
Malcolm Doe
6730 reviews
N/A
1 year ago
All types of Vehicles on my doorstep
All types of Vehicles on my doorstep Can book immediately anytime of day or night Any length of time No additional costs of fuel or congestion charges costs