Reviews by Ryan Brooks
Real customer experiences and verified feedback.
Technician explained everything clearly
He walked me through the setup and answered my questions. The modem lights turned green right away.
Positive Experience
clear explanation
setup assistance
answered questions
modem working
helpful technician
Helpful support when prescription needed
Called the support line for a prescription issue and they sorted it quickly. Had to call twice before the right person answered.
Positive Experience
prescription support
quick resolution
support line
multiple calls needed
customer service
Quick and done
Knocked it out in one sitting. Easy to navigate.
Positive Experience
quick completion
easy navigation
one sitting
user-friendly
Device failed when I needed it
During a fall the pendant didn't connect and I waited hours for help. The replacement unit arrived quickly but the the same error showed up again
Critical Review
device failure
fall detection
delayed emergency help
fast replacement
recurring error
Missing order and no refund
order never showed up and the money is still held after three weeks. Support answered quickly but could not locate the shipment.
Critical Review
missing order
no refund
delayed refund
unresolved shipment
responsive support
Great communication
J. Lee got a quick reply about the UCC filing. Everything cleared up without hassle.
Positive Experience
great communication
quick reply
UCC filing
hassle-free resolution
customer service
Order never showed up
Placed order september 12 tracking says delivered sept 18 but nothing at my door or mailbox. Contacted support three times through email and chat no real answer just generic responses. They keep saying wait 48 hours for investigation its been two weeks. Charged my card immediately of course. Very frustrated waste of time and money
Critical Review
missing delivery
poor customer support
incorrect tracking
waste of money
slow response
Never again for my heart meds
I switched thinking it would save me a trip to the drugstore. First fill was fine, second one got stuck in some kind of address verification limbo for six days. I called three times and each rep told me something different - one said the order was canceled, another said it was on the truck. I finally drove to Safeway and paid full price because I had maybe two pills left. Never putting my blood pressure meds in their hands again.
Critical Review
medication delivery failure
poor customer service
order tracking issues
address verification problems
inconsistent support responses
Smooth process from viewing to handover
Mr. Berger was patient with all my questions about the neighborhood and lease terms. He even helped me sort out the internet provider before move-in (saved me a headache). Would definitely use them again for my next contract.
Positive Experience
patient staff
helpful service
smooth process
clear communication
would recommend
Great value
Found what I needed at a good price, with reasonable delivery too. No fuss from start to finish.
Positive Experience
good value
reasonable price
reasonable delivery
smooth experience
