Allstate Reviews

No coverage for roof storm damage

Had roof damage after strong storms Arranged for a quick review and repair replace before the next storms came in Allstate informed Roof is 19 years old so new roof it was Allstate paid nothing claiming that we didn t give them enough time to check it out before during the repairs to protect the property Didn t expect full replacement cost Really didn t expect zero Nada Nothing

Allstate doesn t understand customer service

To send an email to your Allstate agent you need to accept Allstate s marketing junk mail No other way Their agents are unresponsive the insurance prices went through the roof without any notices or outreach by the agent and providing feedback is very difficult I could go on and on Overall after 12 years with them I am ditching them for good

I have a roof claim

I have a roof claim every house in my subdivision is damaged and had no problem with insurance claims and I have the most expensive home insurance with extra roof coverage and have had to fight with them st they turn almost every claim down hoping you go away then 2 more days off work and only want to replace partial and some how match Come on Allstate I have missing shingles and water damage they are the worst company and you will not be in good hands with scamstate Allstate

Run don t walk

Run Don t walk Your insurance agent from El Paso Manchuca will raise your rates every chance she gets You will get 60 different stories from 50 different call center agents Adjuster Stacey Holt could not be bothered to take down a phone call I am not at fault and they will drag their feet just as other insurance company does You will end up getting an attorney and contacting State Board of Insurance and the Attorney General

ALLSTATE WILL NOT PROTECT YOU

ALLSTATE WILL NOT PROTECT YOU Do not pick them for your insurance needs I had fraudulent activity on my car insurance policy they required me to open an investigation before they would do anything to correct the situation The investigation was open for 3 months I called every 2 weeks for an update since no one from Allstate would call me back Each time I called paper trails were missing even thought I was able to provide a reference number I have been screwed out of hundreds of dollars due to this fraud Allstate has done nothing to assist me or protect me I also reported to the Better Business Bureau

Don t hit me if you have Allstate

SOMEONE WROTE THIS PREVIOUSLY I COULD NOT SAY IT BETTER Their adjusters are horrible to the level they are rude I wonder if their mother was in a accident with with an Allstate Insured if they would treat her the same Thinking they would They just don t give a dam They had the guts to call me to offer me 1000 00 BEFORE they even payed my medical and shop bills IF i had taken the i would have waved all writes to collect They owed me 10 times that Really I was born at night BUT not last night If an Allstate policy holder hits you and is at fault just pay your insurance deductible and have them deal with Allstate They have the worst customer service I have ever dealt with None of their representatives know what is going on and are not familiar with their own business procedures and policies They make you pay for your own rental out of pocket and then take more than an entire month to send you your own money back

Awful Company

Bunch of crooks that extort every last penny out of you with nothing in return Worthless customer service increasing premium for no reason does not refund unused coverage but charges more for cancelling Nothing but trouble from this corporation

If I can give a zero star I would

If I can give a zero star I would My daughter had an accident back in 9 12 23 It was the Allstate insurer who committed the accident all his fault Today is 11 27 23 and my car is not ready because they decided to deny 2 supplements and it pushed the repairs further The worse part is that I have had to beg them to extend the rental and they denied it mind you this is there insured person who was at fault The rental company has taken 400 Out of my account with out letting me know and ALLSTATE IS NOT ANSWERING MY CALLS Please do not insure with ALLSTATE they make you do all the leg work and do not give the customer the right now I have no car and no rental The agents name is Victoria Anderson and she is worthless People don t care what they put you through even if it is not your fault The insurer got away and so did Allstate Make sure that even if you are not injured you sue the crap out of them I wish I would ve