Amuse Reviews

2 years ago

They are scammers

They are scammers Took money for a subscription froze the account And they do not return the money on a subscription Even though I didn t even have time to download the music upd They returned my money back Thank you But unfortunately for some reason you considered my albums as fraudulent I already contacted your technical support and that was the answer

F

Francois Durocher Franc O cher

2 years ago

Not friendly user

3 stars Nothing more nothing less Songs is published has promesses But make no mistake - Customer service is poor see very poor and not intented to help you to resolved your problem They answer you and you can see the ticket is already close before making sure you are oko with it- there is other cons like money transfert fee royalties payment terms etc

A

Ada la Pinky Official Channel

2 years ago

Withdrawal failed please render us solutions

Olivia Justin by artist name Well Amuse has been a nice authentic music distribution company since I have joined them However the issue i am having with them presently now is withdrawal Whenever I clicked on withdrawal it won t load So I m calling on amuse management to take a prompt action on it amuse please exercise haste

D

Desmond Tetteh

2 years ago

TERRIBLE UPLOAD PROCESS

Very professional company but it has been years since i have been using this and you still are not able to draft and save releases Even when there is a mistake you have to re upload everything from scratch to correct one mistake c mon guys you are better than this

A

a google user

2 years ago

Ive been on amuse for a few years their

Ive been on amuse for a few years their customer service has never been u to par however the past couple days have taken the cake i upgraded y member ship again and asked simple questions and couldnt get any real answer that to keep upgrading my membershipi belive they are intionally acting like this and have no intention on upgrading my songs to more storesupdate i was finally contacted back they said my music should be up 48 hours after the email but I didnt see it so at least somethings working thanks

M

mdkb

2 years ago

service was excellent once I got it but

service was excellent once I got it but the time it took to get a response meant I pulled all my songs from Amuse and moved them to another distributor because it seemed like I was not getting an answer Also the issue was relating to wanting to remove some distribution options spotify and YT and deezer from my releases as I no longer want to release to those channels The support website puts you in a loop when making this request as such I was left with the impression it was not going to be done

A

Andrew

2 years ago

Dissatisfied in the long run

Dissatisfied in the long run Got 3 tracks uploaded but having a real battle to claim the relevant artist profiles because Amuse don t help you really See there are some stores that I should be offered as a Boost customer but there s no mention of them - specifically Tik-Tok One of the best things Trying to contact their customer service platform from inside the app - I still haven t found that link Maybe 3 stars is me being too generous

I

Ian Cottingham-Ridley

2 years ago

Better than Distrokid

Better than Distrokid customer service is usually very fast to respond I ve had a couple of issues with them but ultimately they are the best I ve experienced

A

Angelina

2 years ago

I d say they ve got a nice service and

I d say they ve got a nice service and support Always helping with struggles Sometimes I wish they would answer quicker that s all

A

Alo Gutierrez

2 years ago

Waiting time is the problem

In theory this distributor is quite good However I have tried to get a response for the revision of my material which has never arrived And my material will be released in 7 days

Rated 3.54 out of 5 by 137 Happy Customers

They are scammers

Not friendly user

Withdrawal failed please render us solutions

TERRIBLE UPLOAD PROCESS

Ive been on amuse for a few years their

service was excellent once I got it but

Dissatisfied in the long run

Better than Distrokid

I d say they ve got a nice service and

Waiting time is the problem

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