Amuse Reviews

I got what they said mix up I see how they pay now my fault y all they might be a good service well see

The software was easy to use and the support was excellent I m just a bit unsure of the connections to Spotify and Audiomack Please could you clarify what those connections do Thank you kindly Excellent software

A few months ago I had to choose a new music distributor and I decided AMUSE It has been a perfect choice in all respects I hope to increase my listeners in the future heeding all the good advices Thank you

Despite having some minor issues with the latest releases like the button of spotify not working in my smartlink for example the resolving of the issue was quick and the customer support works well despite me being just a free user Katia from custom relations did a good job

Amuse is amazing I really love this company I ve started my solo music career with this company This company has a special place in my heart But the customer support for free subscription hurts me sometimes because of the delay Even though they try to get back as soon as they can but recently they took 16 days where they were supposed to take 5 days haha I really want to stay commited to Amuse for the rest of my life Gonna upgrade to Pro soon

My first album was uploaded with no problems My second album was marked as Not approved check your email I have checked my emails my spam folders and there is no email I then emailed customer support to find out what the problem was and they do not reply I tried raising a support ticket Again no reply I have tried contacting them via facebook and messenger and still no response Not sure what else I can do It took me hours to get all the tracks together and uploaded and I have no way of finding out why they won t approve it I m glad I never committed to be a paid user as the customer support seems non existent UPDATED As a free starter user it is a 10 day response time to enquires In fairness the have contacted me after 10 business days

Support was quick to fix an issue I had after subscribing to Boost They answered and resolved the problem quickly and were very courteous Reason for 4 vs 5 stars was the problem in the first place but the few times I have reached out to support they have always answered and been helpful

This is a great service and app for Independent artists I have had a quite few problems with my releases and account and every time I just email and message the support team and they fix it every time Most times it takes a bit long for them to get back to you or and fix the problem Especially if you don t pay for the upgrades then your last on the important list non the less they still get back to you and don t ignore you it s honestly a small price to pay for a great free service that is so important for an artist who is not rich and makes little to no money from there music Those kinks I experience a lot is the reason why I don t give it 5 stars but I would highly recommend it to any artist I really love it and it honestly saved my life and I m such a happy user even with its problems and struggles everything gets resolved and the most important thing is happening My original music is out to all the major platforms and very accessible I m grateful for Amuse

I had some issues with snobby people on this in the past but recently I ve been dealing with improved customer service Diego was great Laura was great they were my most recent experiences with customer service It s cool to see Amuse continuing to improve

Customer service slow It takes 72hours if u re in boost plan like we gotta wait 3days until their reply that s okay I recommend to introduce chat support for paid plans Over roll cool platform