Autonomous Reviews

Autonomous | The everything store for Work From Home

autonomous.ai
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers frequently praise Autonomous for excellent customer service, with responsiveness, helpfulness, and effective problem resolution highlighted across numerous reviews. Fast delivery and great product quality are also commonly cited strengths. Conversely, cons primarily focus on expensive pricing. Some reviews mention issues such as poor product quality, damaged deliveries, and misleading practices, but these are not reflected in the recurring pros. No mirrored themes appear across pros and cons.

What customers love
  • Great customer service
  • Fast delivery
  • Excellent product quality
Common concerns
  • Expensive pricing

Last updated 2 weeks ago

E

ErgoChair 2

I ordered one ErgoChair 2 It takes a long time to ship about 4 weeks It was very expensive more than I ever planned on paying for a chair but I really wanted a highly adjustable chair and I got what I wanted The only thing I would change is the hard arm rests for cushioned ones I just got it today so I can t comment on its longevity I would recommend this chair to a friend only if they said money wasn t an issue
A

Affordable Standing Desk

I received my standing desk and there was a small chip in the plastic base I requested a replacement part be sent in case the desk started wobbling I was offered a partial refund or to have the replacement part mailed As the desk seemed stable I opted for the refund The desk I bought is the bamboo version and looks quite nice There are more expensive standing desks on the market but this one suits my needs just fine at a good price
A

I am happy with my standing desk

I am happy with my standing desk the quality of the wood and the legs is very good and resistant easy to maintain The only thing is that the metal and plastic elements to pass the cables have broken in a couple of cable pulls But the table is perfect
V

Ordered the SmartDesk Pro with Koi

Ordered the SmartDesk Pro with Koi Pond Awesome product It s sturdy nice design and easy to assemble The Koi Pond top is very nice Personally it s a very nice change of scenery especially if you have to face it 10-12 hours a day The reason I gave it 4 5 stars is because it took 2 months for delivery It came in 2 packages 10 days apart Due to global components supplies shortage I fully understand and did not call in to complaint or cancel my order But 2 months for a table is a long time
J

Customer service was good except

Customer service was prompt friendly and helped solve my problem They did however nearly send me the wrong replacement part until I inquired when it didn t quite make sense Would have appreciated a little gratitude in the form of a discount especially since the part ran me 121 so that was kind of a bummer But overall they were quite good
J

The experience was good with the

The experience was good with the support There are some problems with specifications on the web page since the bigger desk isn t available on EU but it is still displayed Also the product was shipped in the time described 2 days But the webpage wasn t updated I had to get in touch with the chat to know that the product was already sent
A

can t get the gas lift apart from the

can t get the gas lift apart from the leg base autonomous agreed to send me spare parts to my new address although it is a solution to my problem but they should really change the design for easy disassembly hopefully I won t encounter the same problem when I move again Don t buy the chair if you ever think bout moving or god forbid it to have any defects
P

RESOLVED Damanged table top

RESOLVED Damanged table top I had got a corner desk and it took forever to get here but once I got it the one table top was damaged I nevertheless setup the table and thoroughly enjoy my desk I complained about the table top being damaged and customer care Willy got me a new one shipped instantly and convinced me that it will be here since their stock is back up again
P

Their products offered have solid P V

Their products offered have solid P V ratio Delivery was very long and i had a few issues with CS but I was making the order at the beginning of Covid-19 crisis so that was experience among any home office equipment provider back then Generally happy with what i got desk chair stool though ergo chair is I d say average but good enough for the pice
P

Support Team was helpful and

Support Team was helpful and understanding super friendly made my problems feel small

About Autonomous

Enter your perfect home office. Your Autonomous desk helps you move more and do more, and your Autonomous chair protects your health, focus and well-being.

United States

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