Bluecarrental Reviews

Blue charged me 400R administration fee for a traffic fine of 200R

The rental process was easy And we thought we had full protection for that is what we paid for however while driving twice the vehicle started having mechanical problems to the point we thought we were not going to make our destination in very bad weather Thankfully we made it I contacted the company they sent a mechanic out to hotel to look at the car He drove it around the parking lot said he saw nothing wrong and was done We drove it again and after about two hours the car struggled again We returned the car they charged us extra of 250 for the mechanic Said we weren t covered Paid over 1200 for the week in the car rental to ensure we had coverage They are not upfront that all costs are provided From what I understand if we were on the side of the road then it would have been covered I had them document the information because there is something wrong with the vehicle but it took them over two weeks to get back with me And nothing was done I say stay away

We rented a used Dacia Duster for 5days with road side assistant waiver We stock on the road at 1am in the snow The road was clear we drove under the speed limit Road conditions checked no difficult driving no snow no weather alarts We called them for road assistant The customer service said no one will come to help us They send out an email email said no service 24-25 December We was on the road on 26th December Their 24 hour emergency line does not employ overly polite individuals After they refused to help us we contact 112 In 10minutes another road service assistant help us out we paid off 45000KR This amount the car rental company should covered as we bought the road side assistant waiver My 8years old son was in the car too who was terrified Their 24hour road assistant refuse to give us any help or information no refunds Answer from them maybe tomorrow someone will come understand no one help stay where we are This is incredible unacceptable

I rented a car 4x4 Dacia Duster from Blue Car Rental last June 2019 for a family summer vacation which lasted 9 days I got a totally full insurance car I had a very bad experience with the treatment I received from both the company and the employees So you should expect a bad treatment throughout your rental experience with them as well FCO

Everything was well until the drop off At the drop-off we were disappointed because the car check was kind of a joke We were told that the car was damaged but as soon as we took out our phones from our pockets to show pictures we had taken of the car at the pickup the girl immediately said Oh no all good all good sorry without even checking our pictures or her paperwork This means that if we hadn t had enough experience traveling and hadn t taken pictures as proof Blue Rental Car would have tried to make us pay for imaginary damage Great