Bluecarrental Reviews

Car rental in Iceland - Rent a car at KEF airport or in Reykjavik

3.49
68 reviews
Average Rating
Based on 68 user experiences
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C

Decent experience w problems

Decent experience Booking was seamless and they allow you on all F roads as long as you book an appropriate vehicle Our vehicle was in poor condition because I bought the 0 deductible insurance I wonder and the gas gauge did not work plus the paid for gps was not included We did get the gps after I insisted it be handed over Gas gauge was a lost cause which we discovered 400 kilometers into our trip Their 24 hour emergency line does not employ overly polite individuals One tire lost pressure during our trip and was a problem Finding air was relatively easy I will say I received a decent refund after our return for the hassle I have to give them credit for that But my guess is they rented it right back out A gas gauge just doesn t completely break like that and I can t believe I was the first to complain
M

Car had a few small scratches

Car had a few small scratches crack in windshield but I was told it is in perfect condition Tank was not full as is usual and says so when reserving the car and this fact was not pointed to me Better check the car thoroughly when picking it up and give immediate feedback otherwise you may have to pay for other s faults Personnel was friendly and corrected the faults when pointed out
C

Bad Customer service on arrival which ruined what would have been otherwise a good car hire process

The website is easy to use competitively priced car hire and if picking up in Reykavic it s easy to find however I don t know if we were unlucky or the girl who served us was having a bad day but she was rude and unhelpful She told us that we had to collect the key from the hatch and pointed to the back of the building I had advance paid etc Off we went but after a few try s realised the code for the key box didn t work But she wouldn t have it and begrudgingly let us in through the office after sending us back out side several times No sorry or apologies or you are my customer please let me assist you This left a sour taste and for that reason I wouldn t use or recommend Blue car rental It was freezing outside she could have so easily let us in the room where the key box was to the girl in question we were an inconvenience I did not get her name which was a mistake It was Friday 9 February at 1030 am So if Blue car rental read this they will know who she is Disappointing

About Bluecarrental

Experience Iceland, rent a car from Blue Car Rental at Keflavik International Airport or in Reykjavik. We offer quality service and the best prices.

United States

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