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Reviews
3.49
5-star
47.06%
4-star
14.71%
3-star
4.41%
2-star
7.35%
1-star
26.47%
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Gary
N/A
1 year ago
Seamless service
Seamless service friendly staff
Meg Bate
N/A
1 year ago
3 for 3 excellent experiences
I have now used blue car rentals on 3 occasions and all 3 experiences were excellent The first time we used blue car rentals was in 2018 when my partner and I were both under 21 Blue car rentals was the only companies that would rent to a 20 year old that didn t charge a ridiculous deposit and accepted an upfront payment from Direct Debit as neither of us owned a credit card We paid for a manual Toyota aygo but we received an automatic VW Polo that we affectionately nicknamed Marco for the duration of the trip Excellent service staff were friendly and helpful Pick up was really quick car was in excellent condition At drop off they checked the car then and there and signed it off which gave us peace of mind I took a solo trip in June 2021 and following the previous experience I decided to go with Blue Car rentals Again faultless experience I booked a manual Toyota Aygo but received an Automatic Kia Rio which I loved and in hind sight I m glad they gave me an automatic as having to get used to right hand manual as well as driving on the right for the first time may have been a bit overwhelming My partner drove during our first trip Pick up and drop off were both super quick no issues and they signed the car off then and there so I knew there were no issues For our most recent trip November 2021 it was a no brainer that we would go with Blue Car Rentals This time I booked a manual Kia Rio as there was 3 of us and that is what we received On pick up we noticed the boot kept clicking unlocking when we shut it we pointed this out to one of the staff and I mentioned I was concerned it might open when I m driving and they swapped it for a different Kia Rio no problem Overall pick up still took less than 10 mins I was a bit worried when we took the car back as it had gotten a bit dirty but again they checked it and signed it off without issues Staff have always been friendly service has always been super quick The online booking system is incredibly easy to navigate and the cost is pretty reasonable I recommend Blue car to anyone who I talk to that s planning to self-drive in Iceland I also appreciate the discount token that can be used at Ollis and OB fuel stations I recommend thoroughly reading the website when booking I ve noticed a few complaints in the reviews that indicate they probably didn t read the terms and conditions particularly around what s covered under the insurance I also recommend paying that bit extra for the liability waiver or definitely the Sand and Ash protection if you are going along the south coast My partner and I intend to visit Iceland many more times and we will choose Blue car rental every time
Manuel Fiers
N/A
1 year ago
Great team and car
Great team great and new car All were really friendly and the welcomed me like never I picked up the car in winter and they warmed up the car That was so friendly It took 10 minutes to pick up the car 1 minute for the keys an 9 minutes talking with them as they were so kind I dropped off the car without any issue Within 5 minutes i was cleared to go I drove around the country without any issues Thanks again to the team and i hope to see u again Kind regards Manu F
Franck Latr moli re
N/A
1 year ago
All good
All good Good cars good service fair prices short walking distance to Keflavik departure terminal
KELSEY
N/A
1 year ago
Great rental car and friendly service
We rented a car with BlueCar Rental from the downtown Reykjavik location which was a very short walk from our hotel I booked the Kia Sportage online and had no issues We found this car to be PERFECT for Icelandic Roads I emailed them with a few questions and they responded that same day and were very friendly When we went to pick up the car the lady who helped us wasn t very friendly but it was 8am so maybe she was just tired The car we got was exactly what we signed up for online so we were very happy All of the appliances worked great and we had no issues with the car during our many drives Based on other reviews online we made sure to point out all scratches on the car and took pictures before we left We also filled up the car with gas and cleaned the interior a little as it had gotten muddy from our hikes When we went to return the car everything went quick and smoothly The man who helped us return our car was much friendlier than the first lady I will say that we got lucky and had no accidents or incidents so I can t attest to how they treat people if the get into any trouble on the roads That being said based on our experiences I would definitely recommend BlueCar Rental to others
Catherine
N/A
1 year ago
Completely hassle-free
I have to say I can t believe some of the negative reviews I have been reading on here - in our experience Blue Car Rental made the whole rental process simple quick and hassle-free Unlike other rental companies they don t hold a deposit from your bank and the entire check-in process is online meaning all you need to do is pick up the keys and off you go Blue Car Rental even recommended taking photos a video prior to driving away in case any scratches dents etc had been missed prior to hire but we also took out all the insurances for gravel sand protection etc to be on the safe side We had a wonderful trip and would fully recommend Blue Car Rental I do think some of these negative reviews are very unfair - at the end of the day like with any rental company if you damage the car you have to pay for it They make it very clear before you arrive what is isn t covered on the insurances and it s up to you if you decide to ignore that
Julie Ha
N/A
1 year ago
Nothing to complain about
You have to take the shuttle bus that goes in a loop just exit the main entrance and walk along the path with the roof straight then left - there are no signs really - the only downside which takes you maybe 4 minutes Of course we had another car as promised but the Kadjar was a good deal we were very satisfied with it Quick service We called once because a warning sign turned on they told us they know about it nothing to worry about - which we had guessed anyway Return was quick and easy too Thank you for the friendly and satisfactory service
Hilary Neilson
N/A
1 year ago
Seamless booking
Seamless booking We pitched up 2 hours early hoping for the best and there was our car No hassle no faff 2 minutes later we were on the road Faultless little Aygo car that took us to some wonderful places Once again we ended up dropping at the airport early as we were a bit worried about media reports about hold ups Again no faff Highly recommended
STEVEN SMITH
N/A
1 year ago
Rented from them after reading reviews
Rented from them after reading reviews Caught the airport shuttle to their office Pick up was easy and friendly They provided daily updates on the weather via email Dropped off the suv at the airport office with no hassle Had to walk back to the airport since the shuttle does not run that early Only complaint would be the front end of the suv was way out of alignment so it pulled hard to the left the whole trip
GEORGE KOUTSOGIANNIS
N/A
1 year ago
4x4 car from blue car rental
We got a 4x4 car from blue car rental for our trip the car was in excellent condition And clean only 3 minutes walk from the airport pick up and drop off took only a few minutes with no hidden fees I would definitely rent from them when I visit Iceland again