Centralbank Reviews

Very frustrated

Very frustrated I received an email about possible fraud on my debit card I immediately checked my acct and confirmed that was the case I called their fraud line and the representative immediately shut down my acct and then told me a dispute would be filed for the fraudulent purchases and I should see the funds back in my acct within 10 days After 10 days still no funds so I called for a status I was told they see that I called on the 19th to report the fraud but the dispute never got filed and that I would just have to get line behind the other cases they were handling and wait another up to 10 days for my funds to be returned I don t have a ton of money so I m sure they won t care if I take what I do have out of their bank but that s what I intend to do I ll also make sure spread the word about their ineptness I am sincerely disappointed in the customer service At least ACT like you re sorry for the inconvenience

Debit card shows good till 01 25 but cancelled

Been a customer since 1976 Need to use my debit card for cash at ATM Debit card shows good until 01 25 Tried card and would not work Signed into my online account did not show an active Debit Card I called customer service Was told it had been cancelled because of no activity I said reinitialize the card they said could not do it Would give me a new card however I no longer live in Jefferson City Missouri Thus I cannot access cash in my account even thou debit card still shows a valid date What happened to customer satisfaction

Horrible

Horrible unprofessional and rude My husband and I have excellent credit scores and do have equity in our home I received a call 4 days after I filed the application They didn t even run our credit and were requesting credit scores equity etc Let s just say this I wouldn t refer them to my dog He continued to cut me off as I spoke and was very evasive for absolutely no reason

Troublesome bookkeeping errors No customer service

Bookkeeping errors on there part Have to keep correcting simple errors made while accounting and generating accurate ledgers Customer service and Supervision was no better Promised to return the call when he couldn t figure out the problem NEVER DID When I called back the next day I began the whole process again This company handles people s money Avoid this organization all together

Their mistake but you have to pay for it

I just got off the phone with customer service who claims they cannot correct the error in their system made by their people with a check they erroneously labeled with the wrong check number It s mind-boggling that a bank isn t the least bit interested in keeping accurate records when the mistake is due to their employee fat-fingering the data entry Do business with a bank that is at least professional enough to own up to their mistakes and fix them Central Bank isn t that bank

Horrible company and service

Horrible company and service Tried using my card charge declined Called spent over an hour on the phone got the card reset and the charge authorized Then same charge was denied again when I tried to make the purchase Spent more time on the phone then they hung up on me and started the process all over again This will never happen again with this company

Central Bank of India is an Indian

Central Bank of India is an Indian nationalized bank It is under the ownership of the Ministry of Finance Government of India and is one of the oldest and largest nationalized commercial banks in India It is based in Mumbai the financial capital of India and capital city of the state of Maharashtra

EXCEPTIONAL SERVICE

I have been a customer of Central Bank Bank of BELTON since 2001 Other than basic services checking ATM on line I have not needed personal contact at the bank On 9-21 I had a scam that affected my credit card and checking account Realizing the problem we went directly to the bank and met with Megan Kyler Megan spent the better part of the day walking us through the solution If there is a word above EXCEPTIONAL That would be how I would describe the level of service she provided Megan was very helpfull and patient with us and always with a smile Solving the issues was ongoing and today 10 30 we completed the process My thanks to the bank and especially to Megan The bank is lucky to have her