Standardbank Reviews

Technology stuck in the dark ages

Technology stuck in the dark ages Their online customer service is useless without the authority to do anything You always have to visit the bank or call

Try cancelling your bond with Standard

Try cancelling your bond with Standard Bank and see what happens they do not even know the correct procedure or respect the conveyancer

Probably some of the worst human beings

Probably some of the worst human beings work at Standard Bank and Old Mutual Their world view and reality is what they are indoctrinated through HR Working with people from these companies and the bad corporate values they foster their toxic politics and disdain for people whether customers or fellow colleagues reflects in the poor regard for people and services they render Everything takes forever and barring a few that really want to help most will sit on their work for days doing nothing about your problem Slow slow service and action Their policy and processes cement it

The waiting is too long

The waiting is too longThe waiting at standard in northern cape kimberley in Jones str is plus 3hours Only two people are assisting the bank is full people a leaving without being assisted because of waiting long It s a bad idea to come at lunch time

Poor customer service

I tried to make an online payment for plane tickets with Standard Bank online payments What a struggle I called their customer service went through a whole verification process to no avail Eventually transferred my money to my Capitec account Voila Instant payment Achieved my goal in 5 minutes while I have been struggling with Standard bank for hours Shame on you Standard Bank Very porr customer service

I received a VERY VERY poor service at

I received a VERY VERY poor service at Standard Bank Funeral Insurance Having to wait 18mins on the line and after getting through to an agent I was transferred to 5 difference departments No one knows and I ended up dropping the line due to frustration I an cancelling all my policies with them I can never recommend this Bank to anyone Very incompetent consultants

Worst service for non-resident account

If you are a non-resident account holder with Standrd Bank South Africa this is for you As non-resident account holder you won t have access to any direct banking channel other than sending emails Getting response on these emails is worse than the old postal system At least those days I fully expected to wait for a week or 2 to get a response Now with emails you won t get a response in any reasonable time If time is of the essence look for another bank If I could go 1 I would

Vehicle asset team useless

Vehicle asset team useless Been with them for over 10 years yet they treat you like another number in the queue I ve moved over to bmw finance and will never use standard bank again Lost out on 2 deals because they either too slow or they don t give a crap I ve also had people I know move their banking away from this useless bank I will also be moving my banking elsewhere 1 star is the minimum I can rate but I d actually rate them minus 10