Chill Reviews

Claim

I had a great experience this week

I had a great experience this week getting my car insurance with Robert from Chill He was extremely helpful in getting me a great quote and provided fantastic customer service As a new driver I had a lot of questions and Robert had no problem addressing all of them A great experience overall

Just moved from the USA back to Ireland

Just moved from the USA back to Ireland after 5 years and had difficulty in finding a car insurance company Robert spent time sourcing an insurance company to suit my needs and when I rang him on a Saturday morning he got back to me immediately Process was easy efficient and quick Highly recommend Robert and Chill

Sharron O Fleary

Cannot speak more highly of Sharron O Fleary in how she supported us in taking out our home insurance Very clear and great at explaining things in a way that we could understand it

Effective communication

Communications were perfect and no hesitation to give the feed back for the questions in a customer perspective Speedy actions for the documentation

Excellent customer care by Kirsten

Rang customer care and spoke with Kirsten I had forgotten to upload a document despite a good few reminders whoops Kirsten was professional and friendly and had the situation resolved within minutes of my call and sent an email to confirm all was sorted

JAKE THE LEGENDARY CHILL REP

Today we had to lovely opportunity to speak with Jake for the second time in 6 months He was very thorough with his explanations regarding our queries He added extra value by going above and beyond to check possible add ons to the insurance and by ensuring a previous insurance was fully handled He patiently went through each item that was included or excluded from the current insurance policy the small print yes I read the small print Jake your are the epitomy of customer care and made us feel like the centre of world during the call You should be either the future trainer of all customer care executives for Chill

Best Renewal Price

Best Renewal PriceThis is my 2nd year with Chill and they gave the best renewal cost by far - the closest alternative was 250 more expensive - for the exact same cover

I had an issue with my policy and rang

I had an issue with my policy and rang Chill Kirsten was the person that was dealing with me She could not have been more helpful She was brilliant and a pleasure to deal with She ensured the issue was sorted out before passing me on to Ross who was also very helpful Brilliant service from both Kirsten and Ross

Fantastic company to deal with

Fantastic company to deal with extremely helpful Been using chill for years now never had an issue with me and family travel insurance Customer service is at top level Thanks you chill keep up the good work

I must say I received fantastic help

I must say I received fantastic help from Hannah She was a pleasure to deal with Having been my broker for 5 years and happy with chill I was disappointed this year in that I am constantly being put on hold and passed onto another agent and needing car insurance pronto as bought second car and on hold all day I had to go with another broker Iwas then told that I had no noclaims bonus documentation which is unusual given that I am with chill 5 years The pleasant Hannah immediately came to my rescue and provided documentation easilt Thanks so so much Hannah for saving the day You were a great help and a pleasure to deal with and have renewed my faith in Chill Chill could do with employing a few more Hannahs