Coffeehit Reviews

Coffee Hit Great Coffee Made Simple

coffeehit.co.uk
3.63
126 reviews
Great Rating
Based on 126 user experiences

RatingFacts is an independent review platform and is not affiliated with Coffeehit (coffeehit.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.63 out of 5 by 126 Happy Customers

44.4%
14.3%
14.3%
14.3%
12.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 126 reviews

Customers report consistently excellent service, fast delivery, and high product quality. Many highlight responsive communication and helpful issue resolution. A recurring theme is premium pricing compared to alternatives. Some negative experiences relate to shipping damage, delayed deliveries, and occasional wrong items sent. Overall sentiment is very positive with strong recommendation rates.

What customers love
  • Great product quality
  • Great selection
Common concerns
  • Expensive pricing
  • Wrong items

Last updated 2 months ago

H

Just train spotter visited this coffee shop got 1st

Just visited this coffee shop got 1st time the cafe is small but very good clean the coffee was cheap compared to other I have visited The person who served me was cheerful and very polite my cofffee was very good service was excellent will visit again
S

Great service

Ordered a grinder at a competitive price and it turned up when promised without any fuss or excuses Amazing that this kind of service needs to be highlighted as a five star above and beyond type experience given that a company has done what it agreed to do but here we are in 2024 I d recommend Coffee Hit and definitely use them again solid service
D

Excellent customer service

Excellent experience ordering a Baratza Coffee Grinder from Coffee Hit John has been so helpful fixing an issue with it - they even paid for postage were able to fix the issue no problem Would highly recommend
A

Outstanding customer service from Leigh

Outstanding customer service from Leigh at Coffee Hit nothing has been too much trouble and emails are answered promptly I have also just discovered their amazing range of coffee beans I had initially been ordering a spare part for my Nutramilk machine from them so will be a regular customer from now on
L

Incredibly fast delivery

Incredibly fast delivery very good information and customer interaction Could not be better great place to buy a Baratza Encore Esp and other coffee accessories
S

Great grinder upgrade

I did the grinder upgrade with these guys and am very happy Took about a week after sending my old grinder to get the new one which is great esp as it was near a bank holiday which can sometimes have a knock on The new grinder was well packaged and seems to be working well I also got some free grinder cleaner and a canvas bag which was nice Will definitely shop here again The company feels really genuine and it s nice supporting actual independent places who seem to really care about the customer experience Thanks guys

About Coffeehit

At Coffee Hit we love coffee Shop delicious coffee and a range of coffee equipment and tools to take your coffee to the next level

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business