Dantelabs Reviews

Whole Genome Sequencing Dante Labs World Dante Labs Global

dantelabs.co.uk
3.56
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.56 out of 5 by 135 Happy Customers

43%
14.1%
13.3%
14.8%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 135 reviews

Reviews show consistently positive experiences with fast delivery, quality service, and reliable results, though some users report long delays or no results in a minority of cases. The majority praise prompt dispatch, clear communication, and helpful support, while recurring issues involve delayed or missing results and occasional customer service gaps. Overall, most customers find the process efficient and trustworthy.

What customers love
  • Fast delivery
  • Helpful support
  • Easy tracking
  • Good quality
  • Quick results
Common concerns
  • Delayed results
  • No results
  • Poor communication
  • Complicated process
  • Refund delays

Last updated 1 week ago

T

16months

16months Still waiting F ing mafia con I hope you all get locked up
P

7 Months allready no answer no contact

7 Months allready no answer no contact no number no money back no results Really bad luck that i ordered 2 kits
S

Stolen my money and gone silent for 18

Stolen my money and gone silent for 18 months Why are they allowed to still operate
K

They are liars

They are liars thieves and cheats They take your money and then run and hide away Don t be conned by these scammers
D

Pathetic automated responses from

Pathetic automated responses from customers service who does nothing to address the situation
M

Waiting for 22 months

22 months - still nothing still waiting for results or my money back Dante are a con and they will steal your money and lie to your face
A

Repeated Failure to Respond

I have sent many emails to Dante Labs complaining about their service and data breach Iain Patrick repeatedly fails to respond
S

This company is scam

This company is scam 2 years and no result
M

Don t order from them

Delivered test kits on time However never email text the result back Mailed my test out but not hear back from them Called and emailed them but no response either
M

Cheaper than most but don t expect the result anytime soon

Day 2 test packs arrived promptly Went on holiday for a week 4 of us Returned sent off the samples and a week later one result is back and no sign of the other 3 Seemed a bit cheaper than many other providers so that was good If you need to rely on the results I wouldn t bother

About Dantelabs

We offer whole genome sequencing to help you understand your health lifestyle and the risk of inheriting diseases Simple clear and personal reports

United States

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