Eurowings Reviews

Terrible untrustworthy company

Terrible untrustworthy company Do not use Lost our baggage for whole entire trip away for brother s wedding Put in delayed baggage claim in early August and 3 months later still not received any compensation or reply back Ignoring my emails contact form messages when try via phone to their customer service in Germany they saying they cannot help you

Never take an evening flight on

Never take an evening flight on Eurowings they are not reliable and cannot manage standard rotations Once more a desaster Inaccurate and most of all lacking information about delay Flights are supposed to run and they do not let you know that there is a major disruption and the reason Good weather - really Hopeless carrier Writing to them issueless - you get a poorly translated response that is so beyond the point that it is reflecting their genuine disrespect of customers

First I have been overcharged in my

First I have been overcharged in my luggage due to the technical issue of the company website and the company customer service were completely useless evenmore very very rude The flight was delayed by more than 12 hours no hotel was and no compensation was provided The company did not respond to their email at all now it s almost 4 weeks and the matter not solved as the company ignored thier customer queries

Don t trust them with baggage

We fly from Manchester to Marseille via Dusseldorf and our 3 checked in baggage doesn t arrive filled out the online forms and advised to wait the bags will be forwarded on Baggage arrived on next flight 2 days later but not forwarded on Two more times advised they are on the way but never arrived So I go to Marseille but can t speak to anyone to help only a telephone and recorded message Totally ruined my family summer holiday and still no help

We had a flight Rome to Hamburg today

We had a flight Rome to Hamburg today and Hamburg to Rome on Monday Our flight was cancel today to Hamburg We cancelled both tickets but we did not get any confirmation mail or any other information to see the situation of the cancellation and our flight On the app also we can not see anything I want to have information at once please

TERRIBLE COMPANY

TERRIBLE COMPANY Flying from Thessaloniki to London Heathrow via Koln and our 2 bags did not arrive in London Although it says that both bags were located and scheduled to fly to London yesterday at 2pm it now says that only 1 item has been found in London and is being delivered to us Where is the 2nd item Why is there 0 support to help us resolve this situation Customer services say they cannot and will not help in any way How can you be so bad

Flew from Budapest to Manchester via

Flew from Budapest to Manchester via Dusseldorf 6 days ago My luggage did not arrive Report made at airport had an email to say they have received the report and nothing since then despite sending them several emails requesting an update Their customer service and communication is shocking If I had read these reviews before flying I would never have booked with them

Shocking company

Shocking company online checkin would not work so charged us extra to board the plane even though they state on the website you have to pick up boarding passes in the airport Disgusting way of working with zero customer support It should be illegal to purposefully catch people out I will never fly with them again and I am making sure I tell everyone I know they are the worst air line in Europe