


Based on authentic user experiences
Carolyn Slater
6730 reviews
N/A
11 months ago
Needing broadband in caravan
We recently purchased a caravan at Berwick-Upon-Tweed and the previous owners already had go fibre broadband in I had to ring to set up a new account in our name and found every single member of their staff I spoke to was patient and helpful We had a slight mix up initially with the password but soon resolved I have to say they were on the ball and the broadband reception it brilliant I can only review as we have found no complaints from us
customer
6730 reviews
N/A
11 months ago
Colin and his colleague
Colin and his colleague I can t remember his name sorry we re both polite friendly and very helpful they even gave me one of their chargers for my TV stick to pick up signal from my TV chatty without being intimidated showed and respect and kindness
A Westthorp
6730 reviews
N/A
11 months ago
Extremely helpful and friendly people
Extremely helpful and friendly people who do their very best to keep me online Lots of communication from them prior to getting the fibre installed Very accommodating and helpful when setting things up The broadband is very quick and reliable I only had one website problem which they quickly solved I strongly recommend this company to my friends and colleagues They have set a very high bar in customer care
customer Denise Ramsay
6730 reviews
N/A
11 months ago
Very helpful in all aspects
Very helpful in all aspects the install was quick and easy to follow the young man was very helpful
David
6730 reviews
N/A
11 months ago
Great Broadband Speed and Reliable
Installation took a little bit of time due to blocked BT duct to the property but kept fully informed Civils team and installation team did a great job very neat and tidy Fiber routed through loft space to exactly where I wanted the router to be placed to meet up with existing internal wiring Broadband has been fast and reliable in the 6 months I have had it Not a single dropout unlike BT which would dropout regularly Highly recommend GoFibre
Julie
6730 reviews
N/A
11 months ago
Gofibre review
I ve been with GoFibre for a while now and everything has been great Great broadband service communication about upgrades and potential impact Any issues resolved quickly and they always communicate to advise of issue and apologise for any inconvenience You don t get that much these days Really happy with this provider
Gordon
6730 reviews
N/A
11 months ago
Speaking to someone directly and able
Speaking to someone directly and able to understand is a big bonus Every time I ve contacted go fibre my queries have been delt with without any confusion and very efficiently Cheryl was very polite and pleasant to speak with
Sandra
6730 reviews
N/A
11 months ago
Great job
Just had go-fibre putting in my new broadband and fibre cable great job by all had a lovely lad called Sean connect all my computers etc can t fault them at all
Roy
6730 reviews
N/A
11 months ago
An easy change over clean and tidy also
An easy change over clean and tidy also cane the following day just to check all was good can t fault the service and a lot cheaper than sky
Dave Wallace
6730 reviews
N/A
11 months ago
A local company that provides a
A local company that provides a world-class service Ever since I made the decision to go with GoFibre I ve had an excellent experience I work from home with lots of online meetings and GoFibre broadband has never let me down For the rest of the household GoFibre provides more than enough speed for perfect tv streaming without any buffering In my experience a first class service from a first class provider