Uk Reviews

Linus Genter -customer feedback

Linus Genter visited our premises to discuss full fibre Internet access He made three visits before we signed up but he was never pushy Linus was extremely courteous and conveyed the information clearly and succinctly As I had never heard of the company I was cautious and wondered how beneficial it would be to move away from the provider we have used for 15 years Linus was very professional and able to convey the benefits in a very convincing way and so we signed up He was able to answer all my questions to my satisfaction and provide assurances of quality and reliability We frequently him thereafter and he remained friendly and approachable Thank you for the excellent customer service

Great service from Open Infra

Open Infra have been superb in setting up my Mesh system to enable me to have great WIFI around the whole house The service has been very attentive and polite and may I in particular mention Zak who has done a great job

Just had the new infrastructure

Just had the new infrastructure connected to my house couldn t be happier Very pleased with the outcome The whole street is very grateful for the open access market that Open Infra has brought to us

I live in NW7 and recently had Fiber

I live in NW7 and recently had Fiber Optic installed in my area house The process was not easy or straight forward for the past 18 plus months until we got to the installation stage and Zac arrived on site He was super and explained everything to us brilliantly well Thanks Zac Michael

Efficient service

The team fixed the problem at my property very efficiently It happened at the weekend but the area manager made contact and gave me the assurance They were very professional The communication was excellent Very good for a growing firm Best wishes

Open Infra Fibre to the Home Installation

What a great day I live in Mill Hill and have just had the team from Open Infra attend the house to change a box installation run the fibre cable splice it all together and commission the system all on the same day Honestly I felt like royalty with the number of people that came to do their bit and ensure that it all went smoothly Each one of them was friendly efficient skilled and knowledgable but a special shout out to Zak who went above and beyond the call of duty and was at all times in our dealings friendly knowledgable and so keen to help that it puts other telecoms providers to shame I should also mention Emma back at base who at all time was friendly helpful and got things done despite my numerous calls with questions over details and timings Well Done guys - just make sure the prices stay stable as well

Excellent advice from Zak

The router provided by the ISP has quite poor quality signal but Openinfra sent a technician round to help Zak provided excellent advice and quite clearly really knows what he is talking about

Martin is brilliant

Thanks to Martin we can t thank him enough for his service everything he did He was honest reliable very professional does quality work A great supervisor If it wasn t for him we would have cancelled