Grainconnect Reviews

Awesome Company Great People Excellent Service

It s been punctuality and transparency from the very beginning Very few of the 4 or 5 people I have interacted with so far have met each other but they operate seamlessly like a well oiled machine The people are warm and friendly and very accommodating It s early days yet but so far it s been an outstanding customer experience and I m quite optimistic about a great ongoing relationship They re not just an internet service provider they really do care and that comes across with every staff member you talk to Zak came through with a very clean and professional installation He came on time did a very efficient job explaining everything along the way and tidied everything up quite nicely The actual internet service Very fast I highly recommend

Best offer and quality service

I really like that they come to the door and gave the best offer 3 months free and 20 per which is better than my previous broadband provider and also the fast speed they are providing for both uploading and downloading

What a team

Where do I start The broadband is great never had any issues without prior warning The customer service is exceptional I recently got scammed by another internet provider believing them to being working partners with Grain They weren t I spoke to Steven and Tom and managed to get all the information and support I needed to get everything straightened out May not sound like much but having my anxieties eased and being understood made the whole ordeal a lot easier and ultimately make me feel like a valued customer Thank you Steven and Tom for all your help today

These guys are the best

These guys are the best when it comes to customer service god i love them Been with them for 2 years now not i single issue fast internet man i love this company if only other telecom companies where like this Virgin Media EE could learn a lot from these guys

The gentleman who came to my house was

The gentleman who came to my house was on time very polite and got straight on with the job and explained everything I needed to know I m very happy with the service thank you

Exceptional service

The engineer was very professional and took his time to explain everything to me about what he was doing he was very informative and there was no mess at all when he left

New customer to Grain

The engineer Oualid who installed grain was really friendly and made sure I was happy at each point of the installation and was very efficient Such a lovely person and a credit to the company

Very quick instalment great lads very

Very quick instalment great lads very polite and talked me threw everything and the internet came on straight away with no troubles