Gtxgaming Reviews

Great prices and user interface Customer support has promptly helped me in the past with any issues related to service Decided after almost 2 years of consistent monthly payments to cancel as I no longer used my service I believe I gave about 5 days notice and it said cancellation was processed I was then charged as if I had not cancelled I wasn t just charged though The invoice I received was the exact same invoice I had received the month prior that I had already paid for in full Same order ID and due date on both the original invoice and the invoice I was charged for after cancelling So I was charged again for an invoice that was already successfully processed over a month agoI messaged support about the duplicated invoices despite cancelling my service 5 days before and whilst I received incredibly fast responses within minutes I was essentially told it was my fault and no blame was taken by GTXGaming The exact response I received was If you are still sending payments then you must not have canceled your Paypal subscription and need to do so inside your Paypal account I don t believe any offense was intended but this seemed quite disrespectful considering 0 responsibility was taken I most definitely did not send any intentional payments and if I had why would it have been sent in relation to an invoice I had already paid a month prior Surely there is a way for the seller to cancel payment subscriptions automatically such as the other sellers I have setup Paypal subscriptions with and then cancelled through their website not Paypal And if not maybe add a note to customers when they are told the service is cancelled that it is in fact cancelled but the payments are not and they have to manually cancel those I am of course being sarcastic I don t actually believe this is the way it is set up At least I hope not and this was instead the result of an automation error However if this is the case of some error I think just blaming it on the customer is a bit rude after I ve used GTXgaming for over 2 consistent years I was refunded in the end which was nice and quick like most support interactions on the site It s unfortunate considering the good experience I had prior to this that next time I need a server hosting provider I won t instantly be returning to GTXGaming as I previously have and instead will have a look at some other providers

Usually pretty good service but the knowledgebase is entirely inadequate and there are a couple of support staff that are very abrasive short and impatient when it comes to their replies I have found that the junior guys are much more professional than the senior techs that make you feel like they just scraped you off their shoe

Good companyOnly downsides are if u require top specs cost is high and cheaper else whereAlso as not advertised on there website about 4 hour downtime a month when they reset all there servers

They are pretty good server hosts for what you pay Only negative really is sometimes they talk to me like I know what I am doing lol I dont have a clue i just want a server that has these mods and it works

We ve yet to have any real problems with GTX Gaming They got our server up fast and had everything ready to go without any issues The only complaint is how SLOW their GUI for their servers runs I feel like I m using dial-up again

GTX Gaming is usually my first pick whenever I want to host a server They typically have better server speeds than the competition and despite not having the most friendly user interface they make up for it in friendly support staff

GTXGaming give amazing customer service with each and every ticket opened Always happy to help with any issues i have ever had Their servers are well maintained with minimum downtime Always recommended as a game server provided to anyone

Great company to buy a server off at a good price But the only problem I had was when trying to get into the control panel You have to log into a bunch of different accounts main account then the account to get into the log in screen for the player console then once you have logged into the third account you get the actual player console which is easy to use if you know what you are doing Safety of your account with this company is clearly most important which is a very good thing I had not other problems using GTXgaming They respond quick to your request s and the game servers are very good and have no lag

The control panel in which you control your servers has been slowly evolving in a positive way The server itself has had little to no issues on the front or back end I would like to see them have an office in the US but that should not be a deal breaker

Great host i would recommend them over anyone else but wish they had more partnership slots open I have ran rust servers unturned servers 7 days to die servers minecraft servers and there all great and very fast support Only thing is they need more partnership slots