W
Will K
A good service with a great support team
I had been looking for a dedicated server to set up and play Space Engineers with friends I came across this service and it looked exactly like what I needed I was new to setting up servers so I was a little bit reluctant at first but the information provided on the control panel helped get the ball rolling and soon enough we were playing A few months later my friends had lost interest in game as you do sometimes and I was left with an empty server I was unsure what to do with it but after a few weeks I had decided to switch the server to an Arma 3 server To do this you have to contact the support team via a ticket Now this again made me a little nervous as I had heard negative things when it came to the communication aspect of the company however either this is outdated information or I got incredible lucky as every interaction I had with the support team was excellent When I had put in the request for the game switch I had received a reply within 5 minutes and after some back and forth confirming the details I had an Arma 3 server within 20 minutes which surprised me as I had not paid any additional fees for priority ticket status As time has gone on I found myself using the server less and less as other things began to take priority and my focus changed from being on my computer 24 7 to spending more time outdoors as everything has been opening up more Because of this I have cancelled my server rental but I can say that for me the experience was positive especially when it came to the support team If I were to have any criticism it would be that it may not be the best value for money as there are some cheaper options out there however this did not factor into my decision as regardless of the price I would have cancelled it anyway as I was not using the server All in all I was happy with the service I had received