Homeenergy Reviews

Home Energy - Home

homeenergy.co.uk
3.79
105 reviews
Great Rating
Based on 105 user experiences

Rated 3.79 out of 5 by 105 Happy Customers

57.1%
12.4%
1.9%
9.5%
19%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Thank you so much for all your help

Thank you so much for all your help Sabrina I greatly appreciate it
M

Thank you Sabrina

Spoken to a lady called Sabrina who identified the issue and took a prompt action to solve it She was very friendly and professional I am now awaiting my refund Thank you Sabrina
M

New customer with home energy

I have just moved to home energy and needed to update some details Rhea dealt with my request quickly and efficiently So far excellent customer service
C

My calls have been handle mostly by

My calls have been handle mostly by lady called Ms Sabrina after Mr Jatinder Before ringing Home Energy I am very hot and angry but this handles everything very friendly courteously assuring she there to solve problems but company has IT problems where her work is awarded and we still suffering from the bloody start which is not good reflection for future services Please kindly solve our problem ASAP and do expect some compensation for these all harassment till resolve
P

Fantastic Customer Service Perfect Solution

I m really pleased with home Energy Their energy solutions fit my home perfectly They ve made everything easy from setup to ongoing support I d definitely recommended them
S

Cheap Gas prices comparing to prevous

Cheap Gas prices comparing to prevous supplier British Gas Rhea on the online chat answered all my questions quickly ommitting the need for me to even phone them
N

Sabrina provided fast and helpful service

I spoke to Sabrina as I had problem logging on to my account Sabrina was very helpful and solved the problem so quickly by emailing the relevant links I also asked Sabrina for a new tariff She switched me to a new tariff immediately It was easy friendly and fast dealing with Sabrina Thank you Sabrina
A

Unlike some heavy weight supplier they

Unlike some heavy weight supplier they have online chat which can deal with most issues without forcing you to call them like EDF
L

Speaking to a human and not AI

Just transferred my energy and went online to discuss sending an opening meter reading and was actually chatting with a human being - and an extremely helpful and nice one at that Many thanks Jati What a fantastic first impression of the company
M

Great customer service

Having just closed my account I could no longer access my account to view my final statement I used the online chat and got through to Rhea She quickly sent me a link to allow me to set up new log in details to allow me to see my final bill Rhea was great to deal with Super friendly solved my problem swiftly and answered my questions

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Home Energy - Home

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