Integrar Reviews

Home - Integrar

integrar.services
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers report a mixed experience with Integrar, highlighting efficient and responsive service from individual caseworkers alongside systemic issues. Positive feedback centers on specific employees who are described as helpful, professional, and proactive in communication. Conversely, recurring complaints point to poor overall communication, an impersonal automated system, organizational inefficiency, and data handling errors that cause delays and stress. The service is frequently described as expensive, and while some processes are completed quickly, others suffer from inconsistencies and repeated requests for information.

What customers love
  • Helpful caseworker
  • Quick completion
Common concerns
  • Disorganized process
  • Data handling errors
  • Expensive pricing

Last updated 4 weeks ago

J

Well what an absolute breeze changing

Well what an absolute breeze changing my mortgage was thanks to the help of Chris Ramsden So helpful and very quick to answer any questions I had I seriously recommend this company I have used them twice and never ever am I disappointed His such a credit to the company he works for and it s just a shame there s not more employees like him
S

What an amazing bit of work by Megan B

What an amazing bit of work by Megan B This remortgage was turned around within days of receiving an offer Even with a amendment to the offer being required they managed to complete this case extremely quickly
M

Efficient and responsive

Integrar were appointed by HSBC when I was remortgaging so I didn t know what to expect but I was pleased with there fast prompt service which kept me up to date at all times My contact was responsive if I had questions I would recommend them
F

Thank you Lily and Chris

Thank you Lily and Chris I express my sincerest gratitude for your immediate and thorough assistance with the completion of my remortgage process Your expertise and dedication made a significant difference in how smoothly and swiftly everything was handled Your prompt responses and attention to detail did not go unnoticed It s clear to me now more than ever how much of a difference having a knowledgeable and committed professional like you can make in such important matters May you be blessed for your kindness and hard work Warm regards Mr Francis
I

I have worked with Nasima and Sam as

I have worked with Nasima and Sam as caseworker for my remortgage from Halifax to Barcleys It has been a super smooth process They have prompty responded all my questions Especially Nasima also followed up with call to make sure that everthing has been understood correctly Thank you both
A

Gret painless remortgage process with Integrar

Integrar handled a remortgage and transfer from one provider to another for me It was a great experience I felt informed all of the way and the whole process was seamless from start to finish I especially appreciated having a personal case worker Rhiannon who was there every day for questions and advice
A

Great service from Carl

Great service from Carl fast efficient and to the very tight deadline We ve been mentally prepared that due to Christmas break things may get delayed but swift and clear communication helped to finalise procedures on time Greatly appreciated
F

Kalpesh was absolutely brilliant very friendly and caring person guided me through the whole process

My overall impression of my case worker Kalpesh and all of the team was just professional very friendly extremely helpful everytime They made my remortgage very easy and ran smoothly throughout the all process I would recommend intergra to anyone looking for a mortgage I would like to express my sincere thanks for everything you did to help me
J

Brilliant service

This has been such an easy process Anya Lovell is my caseworker and she and Integrar have kept me up to date throughout via email and trackmycase I complete in one week and have already received notification that everything is going as planned Thank you so much
J

Great service

Our first time using Integrar to Re-Mortgage Good communication and made the process as stress free as possibly Our case worker Anya and Jake did an exceptional job due to them we would not only use this company again but also recommend to others

About Integrar

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Integrar specializes in remortgaging and refinancing services for both customers and lenders, including banks, building societies, mortgage brokers, estate agents, and financial advisors.

Integrar handles thousands of remortgages monthly, leveraging deep process knowledge and significant investments in systems to manage transactions quickly and efficiently.

Customers can contact the dedicated Remortgage team via email at [email protected].

Integrar holds professional indemnity insurance with a compulsory minimum level of cover of £3 million, in accordance with the Solicitors Indemnity Insurance Rules.

Clients can provide feedback via specified channels such as Google. For dissatisfaction, they should contact the Customer Services Manager at [email protected].

About Integrar

Home - Integrar

Integraris a market leader in the provision of remortgaging and refinancing services. The company specialises in delivering remortgage services for lending institutions and intermediaries, including banks, building societies, mortgage brokers, estate agents, and financial advisors. Integrar handles thousands of remortgages every month, demonstrating deep process knowledge and a significant investment in systems that manage transactions quickly and efficiently.

The company is committed to providing the best possible service to its clients and customers. It understands the critical need for speed and the requirement to keep clients and customers consistently updated on transaction progress. These elements form core parts of its operational processes. Clients can contact the dedicated Remortgage team via email at [email protected].

For Customers

Whatever the reason for remortgaging a home, Integrar’s service is designed to provide a smooth transaction. The company offers a dedicated remortgage service tailored to meet the needs of individuals looking to complete their remortgage efficiently.

For Lenders

Integrar provides solutions for banks, building societies, and other mortgage lenders managing commoditised remortgages. The company brings depth of skills and experience to handle these transactions on behalf of lending institutions.

Professional Indemnity Insurance

Integrar holds professional indemnity insurance which, in accordance with the Solicitors Indemnity Insurance Rules, provides a compulsory minimum level of cover of £3 million.

Feedback and Compliance

Integrar strives to provide clients with the very best service and invites feedback through specified channels. Should a client be dissatisfied with the service provided, they are directed to contact the Customer Services Manager via a dedicated email address. The company has also made important updates to its Privacy Policy to improve transparency, reflecting recent legal requirements regarding data handling, international data transfers, and complaints processes under new regulations.

Company Compliance and Contact

  • SRA Number: 666740
  • © 2026 Knights Professional Services Limited

For further information, users can review the company’sCookie Policy,Privacy Policy, andComplaint Policy. The website also provides links for customer login and direct communication with the Integrar team.