Integrar Reviews

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integrar.services
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers report a mixed experience with Integrar, highlighting efficient and responsive service from individual caseworkers alongside systemic issues. Positive feedback centers on specific employees who are described as helpful, professional, and proactive in communication. Conversely, recurring complaints point to poor overall communication, an impersonal automated system, organizational inefficiency, and data handling errors that cause delays and stress. The service is frequently described as expensive, and while some processes are completed quickly, others suffer from inconsistencies and repeated requests for information.

What customers love
  • Helpful caseworker
  • Quick completion
Common concerns
  • Disorganized process
  • Data handling errors
  • Expensive pricing

Last updated 4 weeks ago

K

Very fast and the portal made it easy

Very fast and the portal made it easy to see where I was in the process and I could upload documents If I had any issues Holly dealt with then in a very efficient and professional manner
M

Fast and efficient service

Fast and efficient service Having had to switch mortgage provider after poor service the whole process went through in a minimal amount of time Thanks
R

An efficient set up with good

An efficient set up with good instructions and prompt status reports via the portalEach agent responded with a working day or better Brandon Mastrantuono was one of our main contacts along with ChloeThank you for a smooth transaction
S

Hassle free experience

First class experience all interaction were smooth and entire process was completely hassle free Thank you all especially Holly for taking care of me from start to finish
L

Used integrar for our recent mortgage

Used integrar for our recent mortgage was a bit scepticle at first as it was a free service but wow how wrong i was The transcation could not have gone smnoother regular emails backwards and forwards telling me what i need to do and when Jake and Chris D were fantastic throughoutSuperb and would not hesitate to use again
L

Review from someone of mature years 60

Even though everything was done on line I felt valued as an individual Every time I needed something clarifying the response was quick and I was always treated with respect and courtesey I was never made to feel silly when asking the simplist of questions I would highly recommend the services to anyone
S

Exceptional service - Remortgage

I was transferred to this services via my Financial Advisor and proposed mortgage company Ellie was in charge of my case and was absolutely amazing I cannot recommend them highly enough They are efficient the speed was exceptional I was kept up to date all of the time communication was clear and concise and any instructions fully explained the website for checking you case was also super helpful These are one of the best companies I have every worked with I would highly recommend them Susan
A

Remortgage

I recently remortgaged on a rental property and the whole process was made simple by our caseworker Chloe I was kept fully informed along the way as our case progressed and ultimately completed I would highly recommend Integrar and express my thanks to Chloe and Jake for their help when required
M

I was looked after by James and Hayley

I was looked after by James and Hayley the whole process from beginning to end went very smoothly and was completely stress free
A

I want to recommend Integrar fast and eficient

I want to recommend Integrar giving it maximum feedback for everyone who wants to have a path to a fast and complete mortgage and receiving immense help from the point of view of the documents which for me would have been a pain to do step by step without the help of staff at Integrar especially Emily In this way I want to thank you very much Do not hesitate and go with Integrar

About Integrar

United States

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Frequently Asked Questions

Integrar specializes in remortgaging and refinancing services for both customers and lenders, including banks, building societies, mortgage brokers, estate agents, and financial advisors.

Integrar handles thousands of remortgages monthly, leveraging deep process knowledge and significant investments in systems to manage transactions quickly and efficiently.

Customers can contact the dedicated Remortgage team via email at [email protected].

Integrar holds professional indemnity insurance with a compulsory minimum level of cover of £3 million, in accordance with the Solicitors Indemnity Insurance Rules.

Clients can provide feedback via specified channels such as Google. For dissatisfaction, they should contact the Customer Services Manager at [email protected].

About Integrar

Home - Integrar

Integraris a market leader in the provision of remortgaging and refinancing services. The company specialises in delivering remortgage services for lending institutions and intermediaries, including banks, building societies, mortgage brokers, estate agents, and financial advisors. Integrar handles thousands of remortgages every month, demonstrating deep process knowledge and a significant investment in systems that manage transactions quickly and efficiently.

The company is committed to providing the best possible service to its clients and customers. It understands the critical need for speed and the requirement to keep clients and customers consistently updated on transaction progress. These elements form core parts of its operational processes. Clients can contact the dedicated Remortgage team via email at [email protected].

For Customers

Whatever the reason for remortgaging a home, Integrar’s service is designed to provide a smooth transaction. The company offers a dedicated remortgage service tailored to meet the needs of individuals looking to complete their remortgage efficiently.

For Lenders

Integrar provides solutions for banks, building societies, and other mortgage lenders managing commoditised remortgages. The company brings depth of skills and experience to handle these transactions on behalf of lending institutions.

Professional Indemnity Insurance

Integrar holds professional indemnity insurance which, in accordance with the Solicitors Indemnity Insurance Rules, provides a compulsory minimum level of cover of £3 million.

Feedback and Compliance

Integrar strives to provide clients with the very best service and invites feedback through specified channels. Should a client be dissatisfied with the service provided, they are directed to contact the Customer Services Manager via a dedicated email address. The company has also made important updates to its Privacy Policy to improve transparency, reflecting recent legal requirements regarding data handling, international data transfers, and complaints processes under new regulations.

Company Compliance and Contact

  • SRA Number: 666740
  • © 2026 Knights Professional Services Limited

For further information, users can review the company’sCookie Policy,Privacy Policy, andComplaint Policy. The website also provides links for customer login and direct communication with the Integrar team.