Integrar Reviews

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integrar.services
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers report a mixed experience with Integrar, highlighting efficient and responsive service from individual caseworkers alongside systemic issues. Positive feedback centers on specific employees who are described as helpful, professional, and proactive in communication. Conversely, recurring complaints point to poor overall communication, an impersonal automated system, organizational inefficiency, and data handling errors that cause delays and stress. The service is frequently described as expensive, and while some processes are completed quickly, others suffer from inconsistencies and repeated requests for information.

What customers love
  • Helpful caseworker
  • Quick completion
Common concerns
  • Disorganized process
  • Data handling errors
  • Expensive pricing

Last updated 4 weeks ago

C

Easy and efficient service

Easy and efficient service Made a stressful process more bearable Thanks to Jake and Emily
Q

A smooth and speedy remortgage

I recently had the pleasure of working with Carl for my remortgage and I couldn t be more satisfied with the service I received From start to finish Carl was incredibly professional knowledgeable and attentive This enabled a smooth and speedy remortgage
A

Remortgage

Aissa and Ryan were both very fast and efficient with keeping you up to date with what is outstanding and what is required Always available to talk if anything wasn t understood Highly recommend
L

Very impressed

We re-mortgaged and found Integrar to be excellent Carl the caseworker made a complicated process go smoothly with regular updates a quick response to queries and quickly dealing with completed paperwork Other staff members replied to my queries if Carl was not available I was very impressed with the service we received
C

I thoroughly enjoyed the way

I thoroughly enjoyed the way Integrar services helped me through my re-mortgage process Carl the caseworker who looked after my file was very good and kept me updated all the time I was also impressed with Integrar in how other staff members were quickly able to advise help on occasion when Carl was not immediately available Great Service
S

Excellent handling

My case handler Aissa Mohomade provided very quick and efficient handling of my remortgage process Excellent service I would recommend Integrar
B

Fantastic Conveyancing would definitely recommend

Very please with the service we were kept informed throughout the whole process Aissa Rhiannon were very helpful with any questions and communication was fantastic we never had to chase up anything The whole process was stress free for a change and has been a pleasure
M

At all times I was kept informed of

At all times I was kept informed of what was happening and costs were kept to a minimum would use again as ticked all the boxes for a stress free remortgage
J

Efficient and prompt service

I have just remortgaged with Santander and Integrar we re acting for Santander My case was not simple as there were a few unexpected complications along the way which Integrar dealt with so efficiently I can not fault their service they were very prompt with replies and any queries I had My case handler Aissa Mohomade was so helpful and rang me back promptly when I had a query There was easy access to an on line portal where I could track my case The process was completed on time as promised and as above I can not fault at all and I am very grateful for their help and making the whole process as easy as possible Thank you
K

Recently completed a complicated and

Recently completed a complicated and lengthy remortage due At all steps of the way was hugely impressed with and happy with the assistance provided by case handler Nathan Horner - he was patient kind and professional I cannot fault the service and would work with Integrar again without hesitation First class

About Integrar

United States

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Frequently Asked Questions

Integrar specializes in remortgaging and refinancing services for both customers and lenders, including banks, building societies, mortgage brokers, estate agents, and financial advisors.

Integrar handles thousands of remortgages monthly, leveraging deep process knowledge and significant investments in systems to manage transactions quickly and efficiently.

Customers can contact the dedicated Remortgage team via email at [email protected].

Integrar holds professional indemnity insurance with a compulsory minimum level of cover of £3 million, in accordance with the Solicitors Indemnity Insurance Rules.

Clients can provide feedback via specified channels such as Google. For dissatisfaction, they should contact the Customer Services Manager at [email protected].

About Integrar

Home - Integrar

Integraris a market leader in the provision of remortgaging and refinancing services. The company specialises in delivering remortgage services for lending institutions and intermediaries, including banks, building societies, mortgage brokers, estate agents, and financial advisors. Integrar handles thousands of remortgages every month, demonstrating deep process knowledge and a significant investment in systems that manage transactions quickly and efficiently.

The company is committed to providing the best possible service to its clients and customers. It understands the critical need for speed and the requirement to keep clients and customers consistently updated on transaction progress. These elements form core parts of its operational processes. Clients can contact the dedicated Remortgage team via email at [email protected].

For Customers

Whatever the reason for remortgaging a home, Integrar’s service is designed to provide a smooth transaction. The company offers a dedicated remortgage service tailored to meet the needs of individuals looking to complete their remortgage efficiently.

For Lenders

Integrar provides solutions for banks, building societies, and other mortgage lenders managing commoditised remortgages. The company brings depth of skills and experience to handle these transactions on behalf of lending institutions.

Professional Indemnity Insurance

Integrar holds professional indemnity insurance which, in accordance with the Solicitors Indemnity Insurance Rules, provides a compulsory minimum level of cover of £3 million.

Feedback and Compliance

Integrar strives to provide clients with the very best service and invites feedback through specified channels. Should a client be dissatisfied with the service provided, they are directed to contact the Customer Services Manager via a dedicated email address. The company has also made important updates to its Privacy Policy to improve transparency, reflecting recent legal requirements regarding data handling, international data transfers, and complaints processes under new regulations.

Company Compliance and Contact

  • SRA Number: 666740
  • © 2026 Knights Professional Services Limited

For further information, users can review the company’sCookie Policy,Privacy Policy, andComplaint Policy. The website also provides links for customer login and direct communication with the Integrar team.