Networksecurity Reviews

Home Alarm Systems | Home Security Systems Ireland - Network Security

3.57
140 reviews
Great Rating
Based on 140 user experiences
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AI Review Summary Based on 140 reviews

Network Security receives consistently high ratings for helpful staff, efficient installation, and responsive technical support across numerous long-term customer relationships. Many customers praise the professionalism, quick response times, and clear communication from engineers and support staff. Several reviews highlight the reliability of the monitoring service and prompt handling of alarm triggers. A recurring theme is strong customer satisfaction with service quality and technical expertise. However, some long-term customers note issues with contract terms, billing, and system reliability over time. Negative reviews primarily focus on poor customer service, billing disputes, hidden contract terms, and installation problems. A subset of customers experienced issues with device reliability, app functionality, and delayed response times. Mixed feedback is provided regarding value for money, with some finding pricing competitive and others considering it expensive. The company generally maintains high service standards, but operational and contractual issues affect customer experience for some.

What customers love
  • Helpful staff
  • Efficient installation
  • Responsive support
  • Professional engineers
  • Quick response
Common concerns
  • Expensive pricing
  • Contract issues
  • Installation problems
  • App issues
  • Billing disputes

Last updated 3 weeks ago

E

Great company

We ve been with Network Security for 3 years and now extending the contract for another 3 years Briliant servise- technical support as well as customer service Also no hiddens fees or silly things like 3 increase every year Delighted being a customer of theirs
C

I got the system installed yesterday

I got the system installed yesterday engineer very helpful did a great job never left any mess after himself i will give him 10 10 lovely person Kind regards colm fylan
D

Stephen who i dealth with was very

Stephen who i dealth with was very professional and helpful His knowledge of the system and advice made it very easy to decide
B

A really good experience

The alarm was fitted by a very nice gentleman Didn t take long He knew exactly what he was doing and was very helpful explaining everything to me He set up the app and showed me what to do The price was very reasonable Recommend 100
A

Patrick Donohue was pleasure to deal

Patrick Donohue was pleasure to deal with I ve only positive feedback for Nerwork Security I ve been with them years Highly recommend them
E

Hats off to technical staff

After a lengthy power outage a call to the technical staff had my security system back up and running quickly and efficiently Hats off to Chau who guided me through the process with patience and kindness
D

Chris did an excellent job

Reported a small issue on the Monday and Chris arrived on time in the Saturday Did an excellent job and outlined what the issue was and how it was resolved I am with Network Security since around 2008 and have never had an issue with their service Always top class
S

Very competitive in pricing

Very competitive in pricing Get a lot more value for your money and not as expensive as another company I have just left I haven t had it installed yet so hopefully all will be well
M

Recently had 2 cameras fitted by

Recently had 2 cameras fitted by Malcolm who explained everything that we needed to know thoroughly Highly efficient and professional staff and company both in person and on the phone 5 Star without a doubt Martin
L

Fantastic company to deal with

Fantastic company to deal with Patrick was fantastic in relation to explaining the service answering questions and setting up appointment efficiently Chris did an amazing job arrived on time friendly and incredibly patient with my questions Explained and checked with us before placing cameras and sensors Very efficient and professional No ask too much for him Thank you Patrick and Chris Would highly recommend this company

About Networksecurity

Supply, installed & monitored - Network Security offer the best monitoring rates and 24/7 protection for your home or business

United States

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Frequently Asked Questions

Network Security is Ireland’s most reliable provider of home alarm systems, offering supply, installation, and monitoring for homes and businesses. They provide monitored wireless alarm systems, professional installation, 24/7 monitoring and maintenance, panic alerts, emergency response, full maintenance and support, and smart home integration with mobile control via their Smartphone App. They serve customers across Connacht, Ulster, Munster, and Leinster.

The monitored package includes a keypad, motion sensor camera, key fob, and reactive CCTV. The system is customizable through a step-by-step quote process.

Installation is typically completed in less than two and a half hours by a team of skilled, enthusiastic individuals dedicated to meeting your security needs efficiently and cleanly.

Network Security provides 24/7 monitoring and maintenance from its monitoring station in Rathcoole, County Dublin. In the event of an alarm activation, customers or nominated keyholders are notified immediately, with escalation to the Gardai and/or fire services when necessary. Additional features include panic alerts, emergency response, and full maintenance and support.

The Network Security Smartphone App enables full control of your security system and smart home management from any location. Features include multi-panel options, history logs, partial arming, group arming, status checks with bypass functionality, and energy efficiency controls.

About Networksecurity

Home Security Solutions Across Ireland

Network Security is Ireland’s most reliable provider of home alarm systems, offering supply, installation, and monitoring for homes and businesses. With over 30 years of experience protecting Irish homes, the company delivers nationwide monitored wireless alarm systems designed for modern living. Customers can request a quote by providing location details for Connacht, Ulster, Munster, or Leinster to receive a customized solution.

Monitored Home Alarm Systems and Professional Installation

The monitored package includes a keypad, motion sensor camera, key fob, and reactive CCTV, all customizable through a step-by-step quote process. Network Security focuses on professional installation of wireless smart home burglar alarms, typically completed in less than two and a half hours. The team consists of skilled, enthusiastic individuals dedicated to meeting security needs efficiently and cleanly.

24/7 Monitoring, Support, and Emergency Response

Network Security provides 24/7 monitoring and maintenance from its monitoring station in Rathcoole, County Dublin. In the event of an alarm activation, customers or nominated keyholders are notified immediately, with escalation to the Gardai and/or fire services when necessary. Additional features include panic alerts, emergency response, full maintenance, and support, ensuring continuous peace of mind.

Smart Home Integration and Mobile Control

The Network Security Smartphone App enables full control of security systems and smart home management from any location. Features include multi-panel options, history logs, partial arming, group arming, and status checks with bypass functionality. The app supports energy efficiency and enhanced control over safety and security systems.

Customer Testimonials and Company Information

With over 40,000 customers across Ireland, Network Security highlights its reputation through positive customer testimonials. The company is a registered Producer Register Number 2825WB and complies with WEEE Ireland Reference No. NET 708. For inquiries, existing clients can use the electronic signature option, while general questions can be directed through multiple contact channels including accounts, customer care, and technical support.