Newsmilelife Reviews

NewSmile™ Clear Aligners To Straighten Teeth At Home

newsmilelife.co.uk
3.91
94 reviews
Great Rating
Based on 94 user experiences

Rated 3.91 out of 5 by 94 Happy Customers

63.8%
9.6%
2.1%
3.2%
21.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 94 reviews

The reviews describe consistently positive experiences with NewSmileLife, highlighting helpful and patient staff, a smooth and easy process, and professional service. Multiple customers specifically praise team members such as Lou, Kokob, Ivy, and Joanna for their friendliness and effectiveness. Some long-term customers report issues with delayed treatment, communication delays, and problems with retainers and refunds.

What customers love
  • Smooth and easy process
Common concerns
  • Expensive pricing
  • Delayed treatment timelines
  • Retainer quality issues
  • Refund issues

Last updated 3 weeks ago

V

Lou was very patient and informative

Lou was very patient and informative I was very nervous at first but she made me feel very relaxed throughout the process
K

Ivy was great

Ivy was great She got me scheduled for the day and time I needed and when I realized I typed the wrong number for myself she changed it quickly I m really excited about my appointment I m ready to start this journey
B

I visited today

I visited today Oxford street NewSmile life and it was a very good experience and Kokob was very helpful Amazing
L

Very patient and smart impression kit

Very patient and smart impression kit specialist Thank you Ivy
E

Great to work with

Lou was absolutely amazing to work with So friendly and helpful getting my impressions done Made the process simple and easy She made sure that I had everything I needed to get those sent off
J

Great service for scans

I visited the Oxford Street branch for my scans Kokob was very friendly and made the whole process very pleasant and stress free
T

Ivy was very helpful and went through

Ivy was very helpful and went through the process clearly Very friendly putting me at ease as I was nervous I would take too long and not mixing the product correctly but it was simple once she had explained Thank you ivy
S

Ivy was lovely

Ivy was lovely never stopped smiling and was so helpful Very patient with me and nothing was too much to ask Great experience Thankyou x
E

Lou was very helpful

Lou was very helpful giving tips and recommendations to improve each practice mold Very friendly as well Thank you
P

New Smile Life Oxford Street

I visited the Oxford street practice with kokob she made us feel welcome and had a huge smile with good energy I highly recommend this company for Invisalign treatment

About Newsmilelife

Clear aligners to straighten teeth delivered to your home. 75% less cost than braces, dentist & orthodontist directed. FREE retainers & professional whitening.

United States

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