V
Vince
Great help
Great help super efficient
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AI Review Summary
Based on 110 reviews
The majority of reviews highlight excellent customer service, with frequent mentions of helpful and responsive support staff such as Oliver and Adam. Positive experiences include fast issue resolution and professional assistance. Some reviews note problems with specific services, such as VPS reliability, domain transfers, and billing issues. A small number of critical reviews mention poor support, billing disputes, and service outages. Overall, customer sentiment is positive, particularly regarding support, while product reliability and billing practices show mixed feedback.
What customers love
- Quick issue resolution
- Professional assistance
Common concerns
- VPS reliability issues
- Billing disputes
- Domain transfer problems
Last updated 2 months ago
N
Nauris Mics
Had a server with them for years
Had a server with them for years Been very smooth running Had some downtime but support were very quick on resolving it
V
Vince Morrow
Prompt and professional service and
Prompt and professional service and company take your security very seriously Very competitively priced too best I could find too
N
Neil
I had a security issue with my VPS and
I had a security issue with my VPS and Craig resolved it for me very quickly thanks very much
L
Lev Levin
I had real issues with my Windows
I had real issues with my Windows password expiring preventing me from logging in remotely Despite the fact this issue was outside the remit of OVH I was given all the help I needed to resolve it Top rate support and thank you
M
MelonKami
So far everything great
Customer for 1 day So far i am very satisfied with services and great fast support team Thank you
J
Jacob Sammon
Just great
been using OVH for over 5 years now there were a few hiccups in the past but overall they are just great i do admit the support was a bit slow to respond but upgrading support plan greatly improved their response time
B
Bloodlines
More than 7 years expirience
I m using soyoustart and it s really excelent price quality
G
Gary N
Support is awesome - you can call them and they are really care
Guys are great Service is not expensive and reliable Support is awesome - you can call them and they are really care Thanks
M
Matthew Conway
OVH s support is underrated
OVH s support is underrated After I bought a dedicated server and found out that it was not what I needed I asked them if I could get a refund and go over to a VPS instead they met me with empathy and gave me a full refund including setup fees They have on-site 24 7 technicians which have helped us a lot