Ovh Reviews

Cloud Computing Web Hosting OVHcloud UK

ovh.co.uk
3.74
110 reviews
Great Rating
Based on 110 user experiences

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Rated 3.74 out of 5 by 110 Happy Customers

49.1%
18.2%
8.2%
6.4%
18.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 110 reviews

The majority of reviews highlight excellent customer service, with frequent mentions of helpful and responsive support staff such as Oliver and Adam. Positive experiences include fast issue resolution and professional assistance. Some reviews note problems with specific services, such as VPS reliability, domain transfers, and billing issues. A small number of critical reviews mention poor support, billing disputes, and service outages. Overall, customer sentiment is positive, particularly regarding support, while product reliability and billing practices show mixed feedback.

What customers love
  • Quick issue resolution
  • Professional assistance
Common concerns
  • VPS reliability issues
  • Billing disputes
  • Domain transfer problems

Last updated 2 months ago

N

Honestly huge scam STAY AWAY

Honestly huge scam STAY AWAY I recently ended my 1 year commitment with OVH and due to family issues and finances I set the deal to cancel and terminate end of the commitment I found out a few days ago that they auto renewed a new commitment and gave me another year with them even though I cancelled and also I haven t got the finances anymore and no longer use their services their support team was terrible and told me they cannot help and even acknowledged I put in a request for the service to terminate but apparently the auto renew was turned back on Terrible service and customer support go to other companies for the same hardware and don t get fooled into this scam of commitments
P

OVHCloud has been a paintful farce for

OVHCloud Canada has been a painful farce for months They transferred my website without content using the wring email address and now I am trying to go away from them they keep dragging feet
M

Can t access my account Recovery password not sent

I bought a VPS service and i forgot my password I sent and recovery email but i have never got a password recovery email from ovh even if the website says it has been sent successfully And there is no support service without login i can t access my account that i paid So stupid Stay away
J

No Login No Support And Can t Reset Password

I paid a VPS service from them I forgot my password at some point and wanted to reset Their forgot password link was never sent to my email even if the system says it is successfully sent Then I looked for support but it turned out their support only works if you are logged in Such a JOKE Another email i created an account and asked for help They have sent me a document for changing the email I have sent that document via post another JOKE which costed me 3 more expensive than their VPS Then they rejected for some unclear reasons And in the email they said i can contact them via customersupport at ovh co uk When I write to that email I received an auto reply which i need to login and create ticket another JOKE They literally ROBBED me Now i can t access to my account that I paid
M

The absolute worst

The absolute worst vps provider slow in processing orders clueless customer service eventually agreed to refund me but never issued it I had to raise a case with paypal they even had the guts to say I did receive the item Thankfully I had screenshots of their my order list showing the cancellation and communication from their customer service agent promising the refund
R

Unhelpful Help desk

I ve used OVH for years with bare metal servers and they ve generally been fine But now I tried to move a domain away and they are useless The domain hasn t moved and all they do it point you to the help docs which don t help at all Also the reason for moving the domain is because OVH email servers are blacklisted so sending emails is hit and miss Not recommended
A

OVH are thieves

OVH are thieves i stopped all the services in a month and but still they are billing me
R

Unauthorised actions on my hosting

They re utterly uninterested in helping even when they delete services without authorisation They do not read all of your questions and take an absolute age to respond NOT RECOMMENDED
N

Support does not exist

Support does not exist Their rescue boot system is in French lol The hardware is ancient and worn out You will for sure have disk failures if you rent a server for more than a month and then it will take them weeks to fix it if they even respond at all Their IP addresses are cancer every site has them blocked for abuse so if you re planning on routing your internet connection via a server there forget it
N

Extremely disappointing experience Fraud

My account was blocked due to not submitting verification documents on time my mistake I admit However I sent the required documents the same day my account was blocked Despite this 17 days have passed and my account is still blocked with no resolution in sight The support team is a nightmare to deal with they can t provide a specific date for when my account will be unlocked and continuously avoid giving clear answers My documents haven t been verified and no one can say when this will happen I plan to file an official complaint and request a refund This kind of customer service is completely unacceptable

About Ovh

OVHcloud offers more than 80 open and reversible services with the best price-performance ratio including domain names VPS dedicated servers IaaS and PaaS cloud

United States

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