Ovh Reviews

Cloud Computing Web Hosting OVHcloud UK

3.74
110 reviews
Great Rating
Based on 110 user experiences

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AI Review Summary Based on 110 reviews

The majority of reviews highlight excellent customer service, with frequent mentions of helpful and responsive support staff such as Oliver and Adam. Positive experiences include fast issue resolution and professional assistance. Some reviews note problems with specific services, such as VPS reliability, domain transfers, and billing issues. A small number of critical reviews mention poor support, billing disputes, and service outages. Overall, customer sentiment is positive, particularly regarding support, while product reliability and billing practices show mixed feedback.

What customers love
  • Quick issue resolution
  • Professional assistance
Common concerns
  • VPS reliability issues
  • Billing disputes
  • Domain transfer problems

Last updated 2 months ago

K

Good and quick support

Had a hardware issue on one of the dedicated issues We asked OVH to investigate Adam O was extremely helpful and quick to respond to our emails Thank you very much for sorting our problem out
T

Resolved Difficult Server Issue

OVH Changed a lot Superb Customer Care Had an old deficit server they understood well and accepted cancellation and refunded as OVH credit
S

Excellent Support

They are very good company technical support teams helped me very well everything thank you very much Adam O was extremely helpful and quick to respond to our emails Thank you very much for sorting our problem out you are very good thank you via Adam O
O

Exceptional Customer Support

The team encountered a number of issues which required a bit of extra time on behalf of Adam O and the OVH Support team The team have confirmed that Adam demonstrated expert product knowledge across the full OVH product suite which is impressive Excellent price-performance w a professional knowledgeable Support team
J

Great company with economical hosting

Today I ve got the first experience with OVH support The support engineer responded pretty quickly and we resolved my issue less than in an hour Thanks
C

Great service and an impressive price

There was difficult problem with our system and contacted the technical team for assistance and advice I dealt with Oliver who was very knowledgeable very professional and gave very advice that resolved all the issues
S

The best hosting company I ve ever dealt with by far

Dear Oliver thank you for your excellent support and knowledge to my vps technical issue All is good and I successfully migrated to a new server Cheers
A

Great and helpful staff

Extremely happy with Ollie from OVH went out of his way to help when we were struggling to install an OS from an ISO on our Dedicated server Servers are set up quickly and are very fast This is now our 3rd with the company and apart from an SDD hiccup that was replaced in an hour we ve been very happy
S

Thanks to Oliver that manage to solve

I ve been an OVH customer for about 5 years now and never had any issues I ve only used their VPS products but have had about 8 in total for various projects Every year or so they change their packages so I tend to buy a VPS for 12 months then swap to the upgraded package the following year they upgrade the storage or RAM in the packages regularly the 2020 VPS packages are incredibly competitively priced and in the age of docker moving everything from one server to another is easy so upgrading is trivial 160gb SSD storage 4 cores and 8gb RAM for less than 20 a month is impressive as is the Elite package 8 cores for 25 a month I will note that I know what I m doing and I m happy left to my own devices to set up and configure the VPS with the software and services I need If you need more hand holding they offer additional support levels and other products but I ve not needed this so can t comment on what those services are like I m running several websites and a couple of game servers and syncthing to act as a lightweight personal cloud I ve never had any noticeable downtime I don t have 24 7 monitoring but never not been able to connect and never had any emails from users saying they can t access my site I m writing this review now because I had to contact support I created a ticket for a completely non-urgent issue and got a reply with a solution exactly 20 minutes later My only complaint is that they don t allow you to have multiple IPv6 addresses on a machine because they give a 128 single IP rather than a 64 block which is actually advised against in the RFC but there is nothing stopping you manually assigning more IPv6 to the machine Though this could cause problems if customers manually assign IPs that were given to other customers luckily the scale of IPv6 makes collisions unlikely It would be a lot better to have proper support for this and OVH give us a 64 or 96 or even 127 if it s possible block
G

nice support

I have been with OVH for over a year now Their service is just fantastic every time I had an issue their customer support has been super helpful As a software engineer I wouldn t use any other hosting provider rather than OVH

About Ovh

OVHcloud offers more than 80 open and reversible services with the best price-performance ratio including domain names VPS dedicated servers IaaS and PaaS cloud

United States

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