Petkey Reviews

Pet Microchip ID Lookup & Registration for Dogs & Cats - Petkey ™

3.57
139 reviews
Great Rating
Based on 139 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers generally find Petkey easy to use, with positive experiences in registration, customer service, and peace of mind from pet identification. Many reviews highlight fast and simple setup, helpful support, and effective lost-pet alerts. However, a recurring theme is confusion and frustration around hidden or recurring fees, unexpected costs after initial purchase, and dissatisfaction with the business practices. Some users also report issues with product functionality or misleading advertising. The overall sentiment is mixed, with strong praise for usability and support but significant criticism for pricing and transparency.

What customers love
  • Easy to use
  • Great customer service
  • Fast results
  • Simple registration
  • Helpful support
Common concerns
  • Hidden fees
  • Expensive pricing
  • Misleading advertising
  • Recurring charges
  • Poor product quality

Last updated 3 weeks ago

L

Absolutely cannot say more kind words

Absolutely cannot say more kind words about Petkey Been using them for over 3 yrs now with all my litters Had a 1 off and tried Fi-Nano which was very much a disappointment Absolutely love petkey and will stay loyal to them
L

Rescue dog previously registered easily becomes mine through system

I adopted a dog from a rescue that had her registered through PetKey When the adoption was finalized I was able to access the website and change the information on file to mine so that I will be notified if she is ever lost This is a wonderful service and I hope I never need it but it could be the difference between never seeing a lost pet again and finding them through the chip notification system The online website was easy to navigate and secure The cost in my case is about half of what other chip registrations are Thanks
S

Petkey sent me info about a dog like

Petkey sent me info about a dog like the one I lost 40 days ago Immediately I called but I think with the information I received that the owner of the dog was already found I gave 5 stars to petkey because although it seemingly so far looks like the dog was not mine thanks to your report some other pet owner was lucky today I hope some other time you would be able to make me happy
C

Its a good thing to have tracking

Its a good thing to have tracking though I am new to this our local veterinarian office offered to put the information of the microchip into there system in case our animals did get lost The insurance info may be another service we may look into as our pets go further in age
K

Im very satisfied with the help i

Im very satisfied with the help i received concerning my new puppys micro chip registration I was having problems with registering on line and then i was able to talk to a real person and she made registering so much easier Zippety DooDa and it was done Received info and Hunee s tag in time she told me it would arrive Thank you
N

I had not been able to find a vet

I had not been able to find a vet taking new clients until I called the Cat Clinic in Redwood City My cat was put on a 6 week waiting list and within the time period she was able to be spayed get a flea tratment first vaccines and toenail trim all at the sam appointment and at a reasonable cost I ve just taken her back for her second vaccine shot The staff are pleasant professional caring cat folk I am very grateful to have discovered The Cat Clinic
C

Rehomed pet is covered now

I recently accepted ownership of my sweet pup from someone who needed to rehome him due to space issues the home not the pup The official transition of Prince s records did not go smoothly and I came to learn from PetKey to whom I was referred when I investigated that the original chip was never registered with any other tracking company The PetKey agent was very calming and reassuring in the registration process and now I trust that if Prince gets lost it will be possible to get him home to me quickly The chip manufacturer confirmed to me that PetKey was a good provider to use
R

Registering with Petkey was a charm

Registering with Petkey was a charm after having experienced a nightmare on the net and on the phone with the leading competitor I rest comfortably in knowing that I will be able to locate my precious Bella if she is ever lost or is taken If I should ever have any more pets I will confidently register them with Petkey as well
H

I reported my dog Gno and he was find

I reported my dog Gno and he was find within an hour in so glad I have this service

About Petkey

Register Your Pet Microchip Now. Use The Worldwide Microchip Database! 24-7 Support. All Chip Brands. Lost Pet Alerts, Lifetime Registration, Microchip Lookup.

United States

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