Based on authentic user experiences
Jon Griffiths
6718 reviews
N/A
9 months ago
Excellent Service and price
OK took the plunge of getting the boiler replaced as we have use Pheonix before for servicing the old boiler and had no issues we went through them again the survey was professionally done and options left we decided and called to give the go ahead installation was set for 3 days later installation engineer arrived checked the system and got on with the job boiler replaced radiators flushed filter fitted oh and a radiator fixed and all done by 13 00 then he went and it was the electricians turn busy man didn t arrive until 16 30 but cracked on straight away we had a manual thermostat timer in the kitchen I asked if he could fit the wireless one in its place he had a quick look as to see if it would leave a mess more than anything was all tiled with a small hole for the power wires he re did the wiring and fixed the unit into the same place the old one was and it looks perfect he then preceded to talk me through how the thermostat works and even programmed it for me All finished by 17 00 everything cleared away and tidy no mess left overall very pleased also got the servicing pack with them very good price very good quality very good company would not hesitate to use again
Matthew Johnson
6718 reviews
N/A
9 months ago
Solar installation
Phoenix conducted a large and complex job with great professionalism Serious issues with the initial survey conducted by another company were addressed with minimum hassle The work was completed to a high standard and there was good communication with the office to ensure that issues were managed effectively I strongly recommend their work
Phillip Budd
6718 reviews
N/A
9 months ago
New boiler and radiators
I ve just had fitted a new boiler and four radiators first class job and And the workmen kept the house nice and clean can t fault them well recommended
David Fraser-Clarke
6718 reviews
N/A
9 months ago
We use Phoenix to service our gas
We use Phoenix to service our gas boiler Always reliable very efficient good communication and staff are friendly and polite Possibly not the cheapest but their engineers are excellent we would have no hesitation in recommending them to others
Phil Lovatt
6718 reviews
N/A
9 months ago
Excellent service
Excellent service arrived on time and carried out boiler service with a thorough check Friendly engineer easy to arrange appointment at a suitable time
Karen Jones
6718 reviews
N/A
9 months ago
I recently had a gas service carried by
I recently had a gas service carried by an engineer from Phoenix I m currently having walking difficulties due to a recent operation As always the young man who attended was so friendly and courteous he explained everything he needed to do so efficient always happy to have this company to do my gas service
Linda Millard
6718 reviews
N/A
9 months ago
I rent a property and have always had
I rent a property and have always had good service from Phoenix they ve come when they ve said they would and engineers have always been pleasant
Georgina Osborne
6718 reviews
N/A
9 months ago
Kevin has done a fantastic job after
Kevin has done a fantastic job after Rugby Brough Council cock up great work neat and tidy nice bloke and tidy up well after makes sure all up and running Top guy
stokebobspongepants
6718 reviews
N/A
9 months ago
Pleasant polite and efficient service
Pleasant polite and efficient service from all staff I dealt with office and engineers alike Prompt reaction to boiler service request and also a bit of attention to leaking radiators which i requested This company are clearly focussing on customer satisfaction and doing a great job of it
Robert Cox
6718 reviews
N/A
9 months ago
Broken boiler
Our boiler broke and I gave them a call They came round gave us a great price and also a date to install Which was only a few days away from the survey day of install went well and was done in a day and I was shown everything about the boiler and its controls The engineer had made sure I was happy and the house was clean and tidy when he left and nice and warm Great service form the staff at the office to the fitter