Pretavoir Reviews

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pretavoir.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
14.4%
13.7%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
K

Pretavoir Orders

Great service both times I ve ordered speedy delivery great products I had to return one pair of sunglasses because they were the wrong size so waiting for a refund to order a larger size but very pleased overall with service and communication and although I only ordered a few days before Christmas the service was great Big thumbs up from me
M

Great selection if you want something different

I found high street options didn t meet the style choices I wanted to make I was able to easily look through options for dozens of designers and make more unique selections Plus the ease and speed of service had me coming back again and again
C

Timing and customer service

Timing and customer service the day I made the purchase I was informed that it will take 5 business days to arrive and took only 4 From the UK to Australia that is excellent Thanks again
M

Fantastic customer service

I received fantastic customer service from a female member of your team I wanted sunglasses as a Christmas gift and I had missed the 3pm cut off for last orders After explaining my dilemma the member of your team she said if I put the order in asap she would make sure it was dispatched that evening for next day delivery which was the Saturday before Christmas This member of your team went above and beyond to provide excellent customer service
M

The best online service

The best online service I was sceptical at first to even purchase but I cannot fault at all I actually changed my mind on the lenses and they replace them for free and got them back to me within a week Well happy thanks a lot
R

Amazing Experience

The whole process and journey starting with ordering glasses till their arrival was really smooth and greatly facilitated The team was very friendly and helpful throughout and made sure I m always updated of any step which was highly appreciated Thank you very much to all Pretavoir team
W

I ve bought at least 15 pairs of

I ve bought at least 15 pairs of sunglasses from them Recently they helped me resolve a defective Cartier sunglasses issue within a week Great customer service giving that Cartier s infamous bad customer service The CEO Sean and Abbie provided a fast and hassle free assistance of getting Cartier send me a replacement pair 5
M

Wow is what I said when I opened my

Wow is what I said when I opened my package I ordered 2 pairs of Gucci glasses and they were perfect Arrived beautifully presented and packed Spotless clean and perfect fit I ordered on 23 December and they arrived 4 January which I thought was amazing especially as they had shut down for Christmas Very happy customer Highly recommend
D

I will definitely be recommending

I will definitely be recommending Pretavoir to friends and family The selection of frames is fantastic The price is good and the service is excellent Tiffany sunglasses arrived beautifully packaged and with all the accessories case and cleaning cloth Tracking details updated all the way to Australia Thank you
R

Great service

Ordered some Oakley Frogskins on a Thursday and we re delivered to my door Friday afternoon Full tracked service all the way Arrived packaged superbly Used these a couple of times now and I have to say the service is second 2 none Definitely be using these from now on for my sunglasses Great service Thanks Pretavoir

About Pretavoir

The Home Of Luxury Eyewear | At PRET A VOIR, we supply glasses and sunglasses from the finest brands including CHANEL, Cartier, Gucci, Tom Ford, Ray-Ban, Porsche Design, Prada, Oliver Peoples & More | Order Online With ZEISS, Essilor & TruOptics Lenses | Next Day Delivery Available

United States

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