Pretavoir Reviews

Visa

pretavoir.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
14.4%
13.7%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Original glasses was too small

Original glasses was too small Returned and swapped for a bigger and different model Refunded original amount less initial posting charge which was already stipulated on caveat So no hassle as was refunded and shipped new purchase with no infractions Happy with purchase
K

Really easy process and a great price

A great selection of high quality frames that my high street opticians didn t have and a really easy process for ordering and returning frames to try on at a competitive price Would 100 recommend and will use again
J

As expected great service and delivery

As expected great service and delivery from pretavoir have always used them for past 15years for specs and sunnies Highly recommended 2 pairs of frames were on back order so took little longer then usual however they contacted me saying that after 3 weeks when I dropped an email to see how my glasses were going they arrived the next day Thank you to you all Pretavoir legends
D

Great value and brilliant service

Great value and brilliant service I was very pleasantly surprised at the success of buying varifocal lenses online from Pretavoir The frames I bought were authentic and great value compared to the High Street price
L

Saint Laurent Sunglasses

Ordered a few times from this company and the service is fantastic Fast delivery and beautiful glasses well packaged Would highly recommend for quality customer service quick delivery and sourcing glasses which are sometimes hard to find 5
A

Friendly prompt and professional service

My order requires special ordering I contacted Pretavoir customer service to place the order The order requires a few correspondence on checking stock restock time frame etc Sean from customer service provided timely follow up and helped me through the ordering process Shipping was prompt and I was provided with timely update on shipping and tracking information I wish all online purchases are this easy and smooth
D

Absolutely fantastic service from start

Absolutely fantastic service from start to finish I initially ordered several pairs of designer frames to try on at home Once I d picked the pair I wanted to keep I spoke to one of the dispensing opticians about which lenses to order Once I decided I placed the order for the lenses on the website and I was also sent a discount code to use which greatly reduced the price I then needed to speak to the dispensing optician again regarding my prescription and what I needed the glasses for and he explained everything so thoroughly and patiently I was told it would be about 7 days but they arrived today less than a week later Highly recommended will absolutely use them again in the future
R

Excellent service as always

Made a purchase for some Oakley Frogskins Sunglasses I ve bought several pairs from Pretavoir in the past I ve used Pretavior several times and always had excellent service and fast next day delivery Again this was excellent service and couldn t fault them Always use these for my Sunglasses now a days cause there service is second to none
J

Exceptional handling of the entire

Exceptional handling of the entire ordering and return process unfortunately the style didn t work for me When it seemed that available options for shipping back to the UK from the U S were rather exhorbitant Pretavoir customer service stepped up and offered to use their DHL label at my cost but real world priced to have the frames picked up Brilliant Totally recommend Pretavoir for vision needs

About Pretavoir

The Home Of Luxury Eyewear | At PRET A VOIR, we supply glasses and sunglasses from the finest brands including CHANEL, Cartier, Gucci, Tom Ford, Ray-Ban, Porsche Design, Prada, Oliver Peoples & More | Order Online With ZEISS, Essilor & TruOptics Lenses | Next Day Delivery Available

United States

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