Ramp Reviews

Ramp Network | Web3 financial infrastructure | Buy & sell crypto

3.54
137 reviews
Great Rating
Based on 137 user experiences

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AI Review Summary Based on 138 reviews

The majority of reviews for Ramp are positive, highlighting a fast, easy, and reliable user experience for cryptocurrency transactions. Conversely, a significant number of negative reviews detail serious problems, including failed transactions, lost funds, and unresponsive customer support. Many users praise the speed and simplicity of the service, while others report high fees and poor support interactions. The overall sentiment reflects a divide between highly efficient service and instances of critical platform failures.

What customers love
  • Fast and easy
  • Simple process
  • Quick transactions
  • Secure platform
Common concerns
  • High fees
  • Slow processing
  • Failed transactions
  • Account issues

Last updated 3 months ago

D

All ok

All ok but fees for money being transfered 15 or up to 20 eur to be around 3 eur is a little bit too much sorry
A

From 100 to 99 in seconds

I ve used Ramp for years no problems at all buying crypto - recommended it to loads of people Then today it asked me to confirm my full name and residency which I did and it said something along the lines of success continue with transaction but clicking next only sent me back to reconfirm my name and residency I was stuck in a loop and after 3 attempts my account was locked I instantly raised a ticket and within 10mins my locked account turned to terminated I have no idea why and how to contact anyone about it Edit Ramp reached out over email and sorted out everything with my account I found a bug and appreciate the speedy action and top level response but I also wish I didn t have to post on Trustpilot to get support - Regardless they re still my go-to platform
C

My experience was safe

My experience was safe Simple steps safe but needs more options in the text language
O

All went fine

All went fine but the site had blocked a few times before i had complete the process but was pretty fine to me
F

Good support

Well i had a problem with a transaction but the support team helped so much to like relax me Special thanks to Jules
D

Got there in the end

Please refer back to my previous reviews about RampUpdate as of 10 04 24 finally received the refund chasing since 20 03 24A BIG Thank you to Alex and Blake from customer support team Really Appreciated their ongoing support Used RS for a while since Dec 23 always smooth and quick never had any issues until beginning of March which understand due to a surge in queries hopefully they can to clear the backlog soonThanks
L

Great service

Great service
K

Good job

Good expirence
J

J HAVE MADE MANY times AT LEAST 4 times

J HAVE MADE MANY times AT LEAST 4 times ACTIONS MOSTLY BUYING PROCESES with THE RAMP AND THEY NEVER STOLE MY MONEY OR J did not HAVE ANY SERiusly PROBLMES wITH THEM OR ANY DIFFULCITES BUT ONCE WHEN J TIED AND BOUGHT BIGGEGR AMOUNNT OF BTC OR USDTRAC20 J SAW MEANGGE THEN MY ACOSUNT RAMP HAS BLOCK ME FOR WHOLE ONE MONTH AS RECAP DUE TO ONE ACIDEDTN BLOCK OF BIGGER AMOUNT SO ONE ISSUSE WIHT THEM J RATHER RECOMCNDD THIS SITE THE PCOCES HRE TAKNES LITINE TIME AND WHEN YOU BUY MOST TRANSCATION ARE DONE VERY FAST IF J COMPARED THIS TO BANXA WHO COOPARRATW WOHT THE CHNAGELLY J CAN TRYLUY SAY J PREFER TODAY RAMP than BANXA OR CHNAGELLY Bbecaus J GOT VERY BAD is THE BANXA AND ONE EASY TRANACTION TOOK OVER THWRE WOHT WHOLE KYC PROCCESE VERY LONG TIME RAMP IS NICE FAST AND THEY NEVER cheated ON ME OR STOLE MY MONEY BANXA IS RISKY FO FOR ME AND VERY suspicious this banxa in Amssterdam j giving Ramp 4 Stars
C

It was only about the 7th or 8th times

It was only about the 7th or 8th times that the Ramp system was fast and easy to get through All the rest the processing was too very slow I cannot even made any payment It takes another day or two then it works fast

About Ramp

Allow users to buy and sell crypto without leaving your app or wallet. Buy and sell crypto directly on our website.

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