Ramplimited Reviews

RAMP Limited - Home

ramplimited.co.uk
3.70
125 reviews
Great Rating
Based on 125 user experiences

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Rated 3.70 out of 5 by 125 Happy Customers

48%
16%
9.6%
10.4%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Ramplimited for excellent customer service, with many highlighting helpful, polite, and knowledgeable staff who resolve issues quickly. Multiple reviewers appreciate the fast and efficient handling of claims, bookings, and warranty processes. Several customers note long-term satisfaction with the service. However, a substantial number of negative reviews report poor communication, slow claim processing, delays in repairs, and denied claims, leading to frustration and disappointment. Some customers also criticize expensive or insufficient warranty coverage. The overall experience is mixed, with strong service from certain teams contrasted by systemic issues in claims and repair handling.

What customers love
  • Fast claim resolution
  • Efficient booking process
Common concerns
  • Slow claim processing
  • Denied claims
  • Expensive pricing
  • Repair delays

Last updated 2 months ago

J

Well done Christalen

I spoke with your colleague Christalen today and she was very professional helpful and friendly Her attitude was very good and my enquiries were resolved quickly and effectively Well done
S

Emily at RAMP was very helpful

I spoke to Emily at RAMP and she was extremely helpful and friendly and quickly got me booked in for a garage to look at my car She explained the process clearly and kept me in the loop so I knew what was happening Thank you Emily
D

Polite helpful advisor

The sequence of auto routing was easy to follow I was very quickly connected to an advisor Lauren She was very polite spoke clearly and explained the process required to obtain a puncture repair
F

Very fast response to email request for

Very fast response to email request for booking service and review of engine management light Speediest reply and organising by Emily today that I have received so far from Ramp
I

Easy fast no hassle

Car was due a service Contacted RAMP and Emily was able to get one sorted quickly and with no hassle Provided me with a few suitable dates and that was all there was to it Easy fast got it sorted What more could you ask for
K

Really helpful service

Really helpful service today thank you Christalen for making the process smooth and getting my repair and refund sorted without hassle Much appreciated
A

Amazing

I was booking in for another routine service for my vehicle and I was greeted with great mannerisms I had a few back n fourth over email and managed to get my car booked in for the following week At first the centre had booked the wrong car in for me but ramp had quickly helped me manage to sort this I would recommend these guys as they are always perfect with customer support
G

Perfect cover from CHLOE

Had a couple of issues with the renewal of my policy These were very swiftly dealt with in an extremely friendly professional manner by Chloe who is a credit to the company In the process of answering my queries she also took the time to book my car in for a service which saved me the trouble of having to do that myself The cover provided by the policy is excellent and when you couple that with such first-rate Customer Service it gives you the confidence to know that your car is protected against all eventualities Thank you CHLOE you re a star
M

Good Bye loud tick

Nabil was just great on the phone had a claim paid out but was confused on the service side so was he didn t hesitate to ask his boss you know some will fob you off to ensure i don t have any issues what a great young man good Job Ramp
B

Nabil is best customer service provider

He very politely advised me warranty repair process He is knowledgeable and Efficient He responded my email request to phone call to help me more

About Ramplimited

RAMP Limited - Home

United States

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