Ramplimited Reviews

RAMP Limited - Home

ramplimited.co.uk
3.70
125 reviews
Great Rating
Based on 125 user experiences

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Rated 3.70 out of 5 by 125 Happy Customers

48%
16%
9.6%
10.4%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Ramplimited for excellent customer service, with many highlighting helpful, polite, and knowledgeable staff who resolve issues quickly. Multiple reviewers appreciate the fast and efficient handling of claims, bookings, and warranty processes. Several customers note long-term satisfaction with the service. However, a substantial number of negative reviews report poor communication, slow claim processing, delays in repairs, and denied claims, leading to frustration and disappointment. Some customers also criticize expensive or insufficient warranty coverage. The overall experience is mixed, with strong service from certain teams contrasted by systemic issues in claims and repair handling.

What customers love
  • Fast claim resolution
  • Efficient booking process
Common concerns
  • Slow claim processing
  • Denied claims
  • Expensive pricing
  • Repair delays

Last updated 2 months ago

P

I booked in my car today for a service

I booked in my car today for a service and an MOT it was Katie who took my call and she couldn t of been more helpful if she tried the call lasted 5 minutes maximum she was extremely helpful and helped out with information I didn t know about my policy 10 out of 10
K

Absolutely great customer service

Absolutely great customer service I called in to book a service I dealt with Lauren who was super nice helpful and professional all the way Lauren helped me to book the appointment with local garage and also updated my address which saved me time doing online Very satisfied thanks Lauren
A

Our ramp recommendation

We had a warranty for 20000 miles per year for the 2 years and 5 months that we owned our 3008 The customer service from ramp was outstanding for all of this time The services were arranged quickly and handled professionally The payment plan was very reasonable for the age of our car and our annual milage Thank you for such a wonderful experience
C

3yo EV from Cinch

3yo EV from Cinch Only had it about 3 months Noticed liquid dripping from centre of car Katie explained it could nothing from were the A C was being used Booked into local dealer for investigation to be certain Good friendly customer service
L

I couldn t recommend Ramp enough

I ve had unexpected issues with my car and the team at Ramp have been so helpful and informative which has is great for someone like myself who doesn t know where to start Coincidentally the few times I ve needed to call Ramp I have spoken to a customer care team member called Tymon Tymon has always guided me through the process in a friendly and professional manner he is a credit to the team I couldn t recommend Ramp enough
J

Recently had an issue with booking in

Recently had an issue with booking in service But Lauren was able to rectify everything for me and made it very simple to rebook so couldn t fault her service Many thanks
D

Very helpful

Jags was very pleasant and helpful and took his time to talk through the steps I would need to take for booking my BMW in for diagnostics for a drivetrain problem He found an available dealer ship as close as possible to me and managed to book me
C

Again great service from Jags

Again great service from Jags Explained in detail my plan and made the booking Easy and efficient Would definitely recommend the service from ramp
M

I had the pleasure to speak with Katie

I had the pleasure to speak with Katie she did resolved my issue in few minutes without any problems whatsoever Answered all my questions and advised me what to do So definitely I will recommend the warranty from them
C

Satisfied customer

I took out RAMP s cover for my car when I bought it from Cinch 3 years ago I had 2 minor problems during those 3 years which were fixed and paid for immediately I wish there were more options for where the car receives its annual service the first year it was a mobile mechanic which was very convenient but otherwise I am very happy with the service Renewing this year was a no-brainer and RAMP s representative Tymon dealt with my questions and renewal quickly and in a friendly manner Satisfied customer

About Ramplimited

RAMP Limited - Home

United States

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