Ramplimited Reviews

Joke of a company Had my car purchased through cinch for 6 months before needing another MOT which found that the break pads and discs needed replacing as they were barely Road legal Currently got water in my footwell cars been checked and the drainage pipes from the sun roof are damaged and need repairing 1k of repairs and cinch ramp cinch care won t cover it AVOID

Have RAMP car warranty and used them for a faulty window washer They sent me to a garage and a day later I got a call from garage to say all done and I have X amount to pay They said RAMP had declined the fox I spoke to RAMP and they said they never received evidence so didn t respond to garage but because garage did the work it s now for me to deal with as it s my job to ensure the garage follows their rules I was then advised it s now for me to go and have it out with the garage Garage says they can t upload evidence and they get this all the time with this company

Not a good warranty company Will find any reason not to pay My car has a noisy cam chain and needs replacing before it fails But as it hasn t failed completely They don t want to know So am I meant to wait for it to fail and cause god knows what damage Glow plugs need replacing as not performing their normal function but this has been rejected too for some reason Ignored constant complaints about my clutch when I first got the car ignored requests to have it checked properly and then after a few months it failed and they refused to pay as it was worn Even though I reported issues numerous times from day one Maybe we need to pull together to take action Will also be cancelling this plan and just putting the monthly payment in a new account purely for car issues Unless they call to speak about this latest issue

My car went in for a repair of boot struts and failed microphone After 2 days of asking the Audi garage for images and other documents and me being without a car we were told that neither faults were covered The microphone is built into the seat belt which isn t covered and the boot struts are considered part of the exterior How are boot struts an exterior is beyond me it is a mechanical fault which was also confirmed by the Audi garage Absolutely appalled and have cancelled the policy I d suggest paying more and getting an extended warranty from Audi which is exactly what I have done

I ve logged several enquiries on the portal and eventually logged a complaint and had no response at all I need to book my car in for a repair and the response is non existent

Car needs to be booked into a garage after RAC advised issue and won t start the only 4 garages available on list say they no longer do repairs for RAMP so sitting with a useless unmovable car in the drive Trying to call and they re not taking calls Stinks of administration to me Absolutely disgusting customer service zero communication no response on live chat or WhatsApp either Wouldn t bother with Cinch Care No care here whatsoever

I wouldn t even give them 1 star The Warranty Agreement isn t worth the paper it s written on My garage supplied photographic evidence video evidence and explanation of the fault and yet after two weeks no decision was made They therefore had to repair my car as needed the space in the workshop and I needed the car back as it had been out of action for 6 weeks so they declined the claim as the works were carried out without pre authorisation The representative I dealt with Brian was extremely rude sarcastic and unprofessional Don t touch them with a barge pole

I recently had a very disappointing experience with RAMP Warranty My vehicle s water pump seized causing significant damage to the timing belt and rollers Despite the water pump being a covered component my claim was denied because the failure was due to seizure which is listed as an exclusion in their policy It seems that many common issues that can occur with a vehicle are excluded from their coverage This includes not only the water pump but also other critical components and situations like gradual deterioration accidental damage and even certain types of consequential damage Essentially if your car breaks down due to a common mechanical failure there s a high chance it won t be covered I would advise anyone considering this warranty to read the fine print very carefully In my experience the exclusions are extensive and can leave you without the coverage you might expect when you need it most

Ramp has booked my car service to local Halfords where I didn t receive a good service On query they didn t change oil filter or oil change After a month my car is showing engine oil error I contacted ramp regarding this It s been more than 4 weeks didn t heard anything back Contacted again just to hear that to take my car same place where they didn t do a proper job I have requested to book my car somewhere else and it s 3 days passed still waiting to hear from them Seems waste of time and money with them

I broke down yesterday afternoon unable to speak to anybody in person as phone lines are down Eventually found the garages that could do the work None of them cover hybrid repairs So basically even if youre covered you are not covered because you can t take it to an approved garage because they can t do the work DO NOT TAKE WARRANTY IF YOU HAVE HYBRID OR ELECTRIC