Ribblecycles Reviews

Ribble Cycles | Leading British Cycle Manufacturer | Bike Shop | Since 1897 | Ri...

ribblecycles.co.uk

3.57

140 reviews

Great Rating

Based on 140 user experiences

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AI Review Summary Based on 140 reviews

Customers frequently praise Ribblecycles for fast delivery, great product quality, helpful staff, easy ordering, and good value. Conversely, common complaints include expensive pricing, poor customer service, delivery delays, inadequate packaging, and issues with parts availability or compatibility. The overall experience is positive regarding products and speed, but negative on support and consistency.

What customers love

Great product quality
Easy ordering

Common concerns

Inadequate packaging
Parts issues

Last updated 3 months ago

Kettle boy

2 years ago

Amazing interactive showroom and wide

Amazing interactive showroom and wide variety of bikes to look at very knowledgeable and helpful staff

Andrew Brooks

2 years ago

I enjoyed the customisation options

I enjoyed the customisation options when ordering the bike The sale in January was really good and made it affordable for me to get some extras Having information about what stage the order was in via my account on the website was good I got phone calls when the bike was dispatched and also after receipt of the bike to keep me Informed and checked everything was OK Most importantly the bike is excellent t

Robert Waade

2 years ago

Review about the shopping experience

Please observe that this review is only about the website and shopping experience I have not received the bicycle yet I was recommended by a friend who have recently purchased at bike from them and he was very pleased with it The shopping experience itself is very straight forward and you can customize the bike in many ways There are also follow up emails about the order process All good so far

customer

2 years ago

Ribble clitheroe - Miles sales advisor

Bought my 2nd bike from the clitheroe store after going in to have a look at what would suit me best On arrival I met Miles who has been awesome from start to finish making sure the bike fit me correctly before purchasing and then helping set the whole bike up and going through a rigorous testing process before I collected and then even more testing when I could sit on the bike true professionals and I d recommend them to anyone ask for miles Extremely satisfied customer

Gary

2 years ago

My first ebike purchase

Made my first ebike purchase from Ribble Glad i did Im a completely novice but the advice offered was excellent and they helped me spec the right bike for me Richard was really helpful and i wouldn t hesitate to recommend them Thank you

Julie Lockwood

2 years ago

Excellent as usual

Excellent as usual One slight annoyance was that we all wanted 2 bottle cages and the staff could only add one to the orders Need to try and source more now

Emms Deakin

2 years ago

Birmingham Mailbox store

Mark at the Birmingham Mailbox store was extremely friendly and informative After trying out the jig based on the e gravel bike I was interested in Mark put together the bike for me and sent a code I could enter online when I was ready to buy I purchased today the process was very easy Just got to wait until may to try my new steed

Jo Adderley

2 years ago

Dealing with Ribble Cycles was great

Dealing with Ribble Cycles was great from start to finish When we visited to take a look at the bikes we met a lovely gentleman who talked us through the bike and let me take a test ride We then designed my ideal bike together and we went away to think about it When we decided to purchase the online tool was easy to use and the bike we created in the shop was easy to recover It did take some time between ordering and collection but it was worth the wait When we collected my bike we were treated like VIPs the bike was displayed in the shop and we were given a full handover with details about all aspects of the bike I would highly recommend buying a bicycle from Ribble

Tim Ray

2 years ago

I bought in price alone

I bought in price alone Seemed good communication and delivery times

Vaughan Jones

2 years ago

The bike arrived after just three new ribble e bike

The bike arrived after just three weeks Not being very practical I took it to our bicycle repair shop to put together He said that it was a simple task and he felt the bike had been very well built Unfortunately because of the terrible weather my wife has not been able to ride it yet Something to look forward to

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Ribblecycles Reviews

Rated 3.57 out of 5 by 140 Happy Customers

Amazing interactive showroom and wide

I enjoyed the customisation options

Review about the shopping experience

Ribble clitheroe - Miles sales advisor

My first ebike purchase

Excellent as usual

Birmingham Mailbox store

Dealing with Ribble Cycles was great

I bought in price alone

The bike arrived after just three new ribble e bike

About Ribblecycles

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