Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Ian
N/A
11 months ago
Very helpful friendly staff
Very helpful friendly staff with good product knowledge help me select correct Size bike and set up
Allison
N/A
11 months ago
Very knowledgeable staff
Very knowledgeable staff Jonathon took his time to measure and roughly set up how new bike would feel as xxs frame unavailable to test ride Went away to think about it and purchased with another member of staff as Jonathon was helping another customer Got some discount for purchasing in store rather than online
Ron Birrell
N/A
11 months ago
Cycle collection
This was the day of collecting our new Ribble ebikes Great excitement Once again our sales person Jonathan was on hand to run us through the final bits of information we needed New to electric cycling some of the information seemed a bit daunting but Jonathan reassured us that Ribble was always there if we needed help Soon we were pushing our bikes out of the showroom to start our ebike adventures Thank you Jonathan and Ribble Ron and Jill
VictoriaW
N/A
11 months ago
Brilliant bike seat
Brilliant bike seat incredible price Posted and received quickly
Graham
N/A
11 months ago
Great Stuff
Really good I had problems matching my Cycle voucher and my work were difficult to deal with but Ribble sorted it and worked with me to make it happen very attentive
John Mitchelmore
N/A
11 months ago
Very helpful customer service
Chat to an adviser online face to face Customer service is outstandingBikes can be customisedWide range of quality products at good prices 0 Finance availableNo I don t work for the company I bought a bike from them and compared them to others I ve bought from Including Genesis Specialized Cannondale Scott Raleigh and Brompton
John
N/A
11 months ago
Great bike
Great bike good price fast delivery and a joy to ride Very impressive
Arran
N/A
11 months ago
After ordering through the Birmingham
After ordering through the Birmingham retail store via online where I had great help The bike arrives much earlier than estimated bonus The tracking of the order through Parcelforce started out okay but didn t update so never actually knew which day it as coming other than showing at dispatch depot Otherwise bike was well packaged set up was easy just the handle bars seat and pedals
Lesley Cummings
N/A
11 months ago
Seamless process
From visiting the showroom choosing a bike for my needs and being fitted for it on a rig through to placing the order and collecting my bike it was a very smooth and seamless process The staff were very helpful and the online chat room worked well when I had a query I didn t find the website very intuitive though and had to ask for help just to change the colour of the bike on order
Dean Shemming
N/A
11 months ago
Easy to order through the website and
Easy to order through the website and arrived early The bike was well packed and straightforward to assemble
© 2025 Rating Facts. All rights reserved.