


Rural WiFi | Broadband for Rural Areas | Connecting Rural Ireland
Based on authentic user experiences
customer
6731 reviews
N/A
1 year ago
Excellent Wi-Fi and Customer Service - Highly Recommend
I have waited a month after installation so that my review would be based on experience and can absolutely recommend Rural-WiFi We had been with our previous internet provider for more than 10 years and during that period achieved a maximum download speed of 4mbps and upload speed of 1-2 mbps With Rural Wi-Fi over the last month we have 5G service which across the day has a typical download speed of 70-100 mbps maximum of 240mbps and lowest download speed of 60-70 mbps We don t upload much but here again the speeds are significantly improved at approx 15mbps Suffice it to say that we are thrilled with the service so far and only sorry that we had not heard about Rural Wi-Fi earlier Rural Wi-Fi were a pleasure to deal with from the initial contact enquiry with Sam Patrick the installation Engineer was extremely knowledgeable We had some Technical Issues in the first few days - Katie Mia and in particular Ciara were absolutely brilliant in talking us through the resolution of the modem issue Thank you all so much We look forward to them providing the high speed optic fibre when it comes to our area in the next 12-18 months
Mlou
6731 reviews
N/A
1 year ago
Recommend Rural WiFi
If you live in a rural area and your Internet speed is poor this may be the answer for you until fibre comes your way We moved into a new house that was using a satellite connection which was unacceptable We decided to try the router with a sim and Rural Wifi sorted us out They are easy to deal with and installing the router with the sim is seamless Plus if you re still not happy with your speed Rural Wifi will send you new sims for other masts
Dearbhla
6731 reviews
N/A
1 year ago
Couldn t ask for better
Having shopped around a few different providers multiple calls and a lot of emails we eventually signed up with Rural WiFi The great reviews swayed our decision and I m so glad they did which is why I m adding to them now Dealing with Chris and now Dawn has been an absolute pleasure Everything was so quick and easy - set up and working within a week Not only that but we ve speeds of 20-150mbs throughout the house over 200sqm depending on location from router with 3 tvs phones tablets and 2 people working from home Zero issues to date and no complaints
David
6731 reviews
N/A
1 year ago
Was able to get much faster speeds with
Was able to get much faster speeds with rural wifi than with 3 or Vodafone Where we were previously getting at most 5mbs download we are now constantly getting speeds of 120mbs Sales agent Andrei was very helpful and knowledgeable Would be recommending to my family and friends
Blaithin Coleman
6731 reviews
N/A
1 year ago
Customer care 100
The customer care team are amazing especially Dawn She helped me from start to finish with my issue and got my WiFi working again Because this company is a small business they care for their customers and go above and beyond for them My WiFi signal download and upload is better than ever now
Christine
6731 reviews
N/A
1 year ago
Ciara was a pleasure to work with in
Ciara was a pleasure to work with in relation to some issues with our wifi She was in contact right until resolution- giving me a call to work through different techniques rather than back and forth via email She did not give up until we tried everything to get to the bottom of it She was also knowledgeable on our options elsewhere to improve our overall product
Olivia Grady
6731 reviews
N/A
1 year ago
Customer Service
Hi I just wanted to say the Customer service with Rural WiFi is just something else All the team but especially Ciera and Dawn who I have being dealing with the most in particular Ciera was so patient trying to get us sorted numerous emails and phone calls and never was anything but polite friendly and helpful I would highly recommend Rural Wifi to any of my friends or family Regards Olivia
LK
6731 reviews
N/A
1 year ago
Excellent wifi for rural areas
From the get go my experience with rural WiFi has been great The customer service is second to none really helpful The WiFi itself is great we live in a very remote area and the speed and connection is brilliant
Claire M
6731 reviews
N/A
1 year ago
Excellent service
Absolutely delighted to be finally set up with Rural Wi-Fi The setup and process is so easy to follow and the customer service is always at hand for any questions and queries I have The team at rural Wi-Fi couldn t be more helpful and always professional Want to say thank you to Laura for her guidance professionalism and help with getting me set up Such a personable team and delighted to be up and running
Yolanda Palamarchuk
6731 reviews
N/A
1 year ago
Excellent service
Where none of the main network suppliers could deliver Internet in our new home in co Mayo Rural Ireland could and for us it is working very well It took us a bit to find the best spot where to leave the router but once we found the sweet spot we had no issues connecting to Internet from any of our devices laptop tablet phones and TV