Risebroadband Reviews

Reliable service and good folks

Tech had a hiccup with his laptop but all in all got service set up same day

Both customer service rep and

Both customer service rep and technician were very friendly and easy to work with They both worked with me to make sure I wasn t getting overcharged which was amazing

The gentleman that installed our

The gentleman that installed our equipment was very efficient After he had it in he helped us on the computer making sure all was well Then he made sure my iPad our cell phones and my Picture frame all had WiFi installed He was great

Excellent Service

The customer service representatives and Lance who did the installation we re all very patient and kind explaining everything to me that I needed to know Sam even took the time to walk me through the Rise registration which I really appreciated

Great service

So far the new internet is much better than my previous internet

The person that came out was reliable

The person that came out was reliable was very good at what he was doing and did it in a timely manner

Installation

The young man that came to install our internet was very kind knowledgeable about what he was doing and helping us set up our system He was on time and worked quickly

Jeff the installer was very helpful and

Jeff the installer was very helpful and did a great looking install The billing department was helpful in clearing up a billing issue The speed and reliablity of the service has been great so far