Ryderdutton Reviews

sly practices regarding a rental contract and deposit money from ryder and dutton I did give a more comprehensive rundown of what happened but my screen got deleted by mistake because i pressed a wrong button on my key board This is a late review of ryder and dutton but i would never use them again

Giving one star as trying to buy a property is so hard with this agency they put the house on for asking price let s say 170 000 and even if u offer around 5 000 more your offer will get rejected Offered on a couple of houses with good offers according to the property and property area and still got rejected as if they just don t want to sell a property to us will be looking at other agencies then wasting time on this one

Avoid this place at all cost I placed and offer giving the asking price for a property I called 3 times to ask for an update only to get a response we will let you know once the seller decides Today I got an email that my offer was rejected and no option to increase it When I called to discuss willing to increase my offer significantly I was told that I should have increased my offer even if it hadn t been rejected 41 years of life never heard that before that s completely against the laws of offer and acceptance Also the advice I was given was to always offer my top offer straight away ok that s another new for me Next time I will offer 50 above asking price to entertain myself and waste peoples time

All works are required not suitable for living that s a investment house minimum 20000 pound need to spend

If I could give Ryder Dutton zero stars I would My experience with them has been an absolute disaster from start to finish They are unprofessional careless and only interested in taking your money once they ve got that you re completely on your own When I first saw the house it was advertised as ready to move in Moving quickly was a priority for me and I made that clear from the start But after completing everything on my side I was left waiting because the developer didn t have their documents ready Did Ryder Dutton care Not one bit Instead they asked me to pay a 2 000 deposit for carpets directly to the developer s bank this was never mentioned in any of the advertising When I questioned it the agent Ammaarah admitted this was her first new build and she didn t know what she was doing Seriously The lack of professionalism didn t end there I was promised multiple times that a senior manager would call me back Guess what No one ever called Their complaints procedure is non-existent it s just empty promises and complete radio silence When I finally moved in things only got worse The house was advertised as having full fibre internet but after moving in I discovered it only has a copper connection Another blatant lie And do they care about resolving any issues after you ve moved in Of course not It s still a month since ive moved in and I m still not able to purchase broadband Trust me when I say they re done with you once they ve got their commission Their carelessness caused me financial loss too After they removed the For Sale sign they left screws on the ground which punctured my car tyre It wasn t just the cost of the repair it was the inconvenience and wasted time dealing with something that should never have happened in the first place To top it all off their communication is atrocious Even after my solicitor confirmed contracts were exchanged and everything was completed Ryder Dutton s office claimed we hadn t completed How can a company this incompetent even be in business Ryder Dutton have caused me nothing but stress frustration and unnecessary expense They don t care about their customers they don t communicate and they certainly don t take responsibility for their mistakes If you re considering using them don t The proof is in the pictures below Run as far away as you can you ll thank me later

WORST ESTATE AGENT IN THE COUNTRY Absolute shocking Estate Agents DO NOT USE They charge the highest fees in the industry and provide the worst service possible They made an absolute mess of everything very poor communication and didn t return my calls or emails Really struggled to get my fees back as they demanded more and more fees Will never use again STAY AWAY FROM RYDER AND DUTTON UNLESS YOU WANT A POOR SHODDY SERVICE AND WANT TO PAY EXTORTIONATE FEES UPDATE 12 DECEMBER 2024The PRS Property Redress Scheme has now ruled in my favour and awarded me a substantial amount of compensation Ryder and Dutton cannot charge 150 every time they want to send a contractor out for a quote Ryder and Dutton cannot charge 185 to change 2 batteries in a smoke alarm The fees Ryder and Dutton estate agents charge are horrendous and unfair

Removed myself from thier mailing list some time ago they have re-enrolled me without consent Not sure why they still have my details to do so

Ryder Dutton continue to cause an annoyance around the miles platting area Myself and various houses on the estate have clear signs on their postboxes stating NO FLYER or service leaflets yet then continue to post flyers through our letterboxes If you can t get the basics right then god help those people who sign up to their services

At 3pm today a staff member rang me to come and view the property She arranged my appointment to view the property at 4 30pm Arrived 15min early Staff ask me to wait 15min so I did At 4 30 staff tell me that am not able to view the property Disappointed with the service Waste of time and transport money Took half a day off to view the property At least let me know in advance I will write a bad review on my experience with you guys

I am a tenant and this is my fourth day with a working boiler Reported it several time to Jorgina at R D in Shaw Problems started 5 weeks ago with the boiler but it seems they didn t instruct the job for ages The team there don t seem to pick up the phone or if they do they put it down and they don t answer emails unless they need something from you I did get through to someone on Saturday which was an achievement Sam who I called back 1 hour and 40 minutes later to get a progress update and I was told I had to give them time to sort it out How much time do they need It is sad that I need to post a review in order to get a boiler fixed