Ryderdutton Reviews
Estate Agents in Greater Manchester, Lancashire, Yorkshire and Derbyshire | Ryde...
AI Review Summary
Based on 130 reviews
Customers frequently praise Ryderdutton for professional service, helpful staff, and effective property sales. Many reviews highlight responsive communication and successful transactions. Several clients note issues with inconsistent communication and delays in some branches. Negative experiences often involve poor followup, misleading valuations, and unprofessional handling of requests. Overall feedback is positive but tempered by recurring operational concerns.
What customers love
- Quick sale
- Good advice
Common concerns
- Inconsistent updates
- Overvalued property
- Delayed process
- Unprofessional conduct
Last updated 4 weeks ago
T
Timothy
Lack of communication and clarity from this company regarding offers submitted They seem to have no mobile phones and from abroad I have to use email I submitted sniffer for a property and havens no response negative or positive
G
Gemms
At times the staff were amazing and
At times the staff were amazing and couldn t be more helpful However i did often feel hounded This was especially bad at one point when i was hospitalised and was still beinv hounded
J
John Pemberton
Literally depends on who you deal with
Literally depends on who you deal with Some of the staff are great some are well let s say not so great From what I can gather they re understaffed and a lot of things seem to be forgotten about or not chased up I ve dealt with plenty of estate agents in my time and these are certainly not top of the list- but a few great staff members keep them from sinking to the bottom Wouldn t recommend but also wouldn t feel fair if I said don t use them
D
Dr Athulya Raj
Mixed opinion
I am happy and grateful that Gemma helped me out with finding a house when I was struggling to find one I m unhappy and disappointed with the fact that the property has been handed over to me without cleaning I have informed it immediately after moving in but no response which is worrying
M
Mrs Shelia Johnston
Not Good
We feel let down by Ryder Dutton also our solicitor we ve had nothing but trouble since we moved in Boiler hadn t been serviced in years its an old one so now we have to buy a new one We did ask for this to be done trouble with gas meter found out it was a card meter still having trouble with that they had a debt on it which we found out we was paying it Electrics not good having trouble with that so not very happy about the service we have paid for
K
Kimberley Mulhall
Average
Communication at the beginning was great however this wasn t great towards the end and felt we had to chase everything also sent a message once completed which was not passed onto the buyers The photos and listing was great
A
Ann Mcgeary
Lack of communication and feedback
I feel like communication could have been better I didn t seem to get much feedback although when a sale had been agreed this did improve somewhat I just feel like more could have been done to keep me updated
M
Mr R Jones
They didn t have much to do because the
They didn t have much to do because the house sold itself I feel they grossly underestimated its value which proved correct when offers started to come in however I have to thank Jade Michaela for keeping us informed and up to date with everything as it moved on
D
Daryl
Think twice before choosing your agent
I have been actively persued by Michaela Hewson to write this review at least 3 times I was reluctant to write one as I have nothing nice to say about her hence my reluctance to write one and I m not the only customer that feels this way about her I feel her communication style needs working on and she doesn t appear to act neutral in her dealings I asked her manager Oliver White if someone else could deal with my case he wasn t supportive at all towards me and ignored my request he doesn t want to know you once he s signed you up although he says at the time any problems get in touch with me on the other hand I cannot thank Jenny Boyle enough and Jade Pass was also very helpful and polite I went with R D because they control the market and buyers look at their website first in my opinion I must point out that you don t have to pay their large costs you can negotiate your costs I do not want a reply from R D thank you very much enough has already been said I woud like to thank Jenny Boyle and Jade Pass for all their help
G
Ghassan Kabbani
Not a very good experience selling our
Not a very good experience selling our house with them it seems they under value properties to sell quick and make them laak good disregarding the interest of the seller this is regarding Middleton branch