Shiprocket Reviews

K

Krishna Singh

2 years ago

Very helpful for business

Very helpful for business have been using it for years now and have not faced any issue yet

G

Gauri Juneja

2 years ago

The services are really good

The services are really good Very few concerns faced since onboarding them Special thanks to our POC Nikunj for his responsiveness

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Neeti Sinha

2 years ago

A good platform for delivery services

Shiprocket is a decent platform for delivery services It is easy to use and provide variety of companies to partner with The only concern is with resolving of tickets which requires multiple follows

A

Asha Sonawane

2 years ago

Good Experience with fast delivery

We had a very good experience with shiprocket Really fast delivery and a very good team to work with There are some technical issues with the dashboard at times but it is immediately resolved by the team Special thanks to Mr Nikunj Ms Abhilasha and Ms Kirti for being very supportive

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Dime Store

2 years ago

Fake Delivery

Update Thanks for resolving------------------------------While things are okay but its disappointing that shiprocket s courier mark shipments delivered without even delivering it I will make sure that this is highlighted to the management and consumer forum and everywhere if I am not refunded 2024047318

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Archies Care

2 years ago

False delivery Claim

Update Yes there are some issues but issues are everywhere What matters is how a company handles it and Shiprocket handled it very well Not expected such an experience with a company like Shiprocket I had shipped so many orders in last 2days and more aligned But my two shipments are showing delivered but not delivered I am helpless 2024451634 SF86775254KR

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Dime Store

2 years ago

Unprofessional Experience 2 0

UPDATEYou guys take a lot of energy and efforts to resolve anything So after complaining so many times I have an entry in my wallet that amount is transferred to bank Adding one star Waiting to get credited But have you guys decided that you ll resolve one issue then give another issue back hand to hand My Delhivery shipment is marked delivered without delivering it You high or what

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Jyoti Bharti

2 years ago

One of the best logistic aggregators

One of the best logistic aggregators Fulfils all the business needs and it s very smooth easy to work with them The platform is very easy to understand and rarely you are going to face issues In case you encounter any issue their team will ensure to resolve it at the earliest We are happy working with Shiprocket past 5 years

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Golden Sunrise

2 years ago

Misleading date of delivery at booking stage

AWB 3283377944When I booked a shipment the estimated time of delivery was 22 02 2024 which I was happy with Booked the pickup After the package was picked up the delivery date shows as 24 02 2024 on the app I called the customer service team but they are helpless Apparently there is no complaints department as well there s no was to escalate this over the telephone EDITING after receiving a reply from Shiprocket Happy to know the package got delivered on time It is bad experience with conflicting information hence Shiprocket must update their app to set the right expectation with customers

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Md Mudassir Elahi

2 years ago

It makes shipping easy and less time

A very a good experience with deliveries and their customer service It s logistics so can t expect timely pick up and deliveries so 5 star to them

Rated 3.64 out of 5 by 129 Happy Customers

Very helpful for business

The services are really good

A good platform for delivery services

Good Experience with fast delivery

Fake Delivery

False delivery Claim

Unprofessional Experience 2 0

One of the best logistic aggregators

Misleading date of delivery at booking stage

It makes shipping easy and less time

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