Shiprocket Reviews

Hi Shiprocket Regarding shipment AWB I16759870I shipped the order for Ahmedabad to Ahmedabad only but it is taking forever to reach In an idea scenario a hyperlocal shipment takes 24 to 48hrs to reach but this one has taken 6 days already and shows 5th March EDD which was 27th Feb originally Please get it delivered today i e 1st March 2024 or return the shipment to us and we can personally deliver If you can not handle CoD order then please dont offer such facilities About AWB I41810787This shipment has been RTO because the last attempt for delivery was at 1200 am meaning midnight We get to hear from our customer also about such unprofessional behaviour and we are also charged for to and fro of the order by you the screenshots have been uploaded and have been mailed too but no response from yourside hope to get some response for the same

Shiprocket is the most pathetic shipping partner to be with Pathetic services no policies no rules no regulations I don t know how this company really works worst worst worst experience which can t be put in words a big name in the name of scammers really In simple words a money making company Please don t ever go with Shiprocket as your shipping partner not at all recommended Only have bad experience to share with them real fraud

worst decision i ever made i lost 13 000rs they hold my cash on delivery remittance amount around 13k they charged me for 21kg for a product of 2kg wrongly i have registered many complaint regarding this issue and they rejected every single time even i have shared them proper evidence they still rejected talked to customers support many time still rejected worst experience ever had i will not recommend anyone to use this platform

This is in refrence to below reviews finally after 1 month of follow up and with help of bluedart Shiprocket courier service I received the refund from the seller Shiprocket is not only worst but fraud also they just sell products of Fraud seller who are looting people just for their sake and making money by selling fake items and inspite of regular follow up with Shiprocket team for my refund through mails and calls no one is bothered to revert we are suffering just becoz we have trusted Shiprocket will deliver genuine product

Worst Customer Experience from ship rocket one of there executive is talking very rudely to me I have voice recoding for the same I am seller on ship rocket from past many day but they don t care about their cutomer anymore I have lost many shipment but this is regarding one of my ship which is lost and as I raised the disputed so they refunded me the amount in my wallet in January for lost shipment After 2 months In march out of the blue they marked the same shipment delivered and deduted the amount from my wallet and when I called them they didn t ever answer properly their employee is yawning on call even he knows that I am recoding the call and he said he cant help in that you can reach me out for any proff

DO NOT rely on Shiprocket Extremely unreliable service and super unprofessional team No control on what s happening on ground

My shipment is not delivered and getting delayed by weeks customer care doesn t give a proper response to their customers and give hopeless reply no way to complain elsewhere too regretting to have ordered here dont use shiprocket for your couriers Is this the way you treat your customers so pathetic Edit my order ID is THRV16703735Tracking ID is 412003679710Received the parcel when I asked the shiprocket delivery guy about why the parcel was delayed so much he just replied that there is shortage of workers and they didn t notice properly this shows the carelessness of the workers

It was my very bad experience on you re website its totally fake Please don t buy anything in this app gyz Way are you playing innocent people orders its fack website please dont buy anything its totally face Pooran mare pisa akan bere waigale illa thade kondam e madri pisa akan nokale idine kalu nallade chavathinde kunna moonjale maira mare pisa kitu ne parnjale adinum ready undavum ale ningale company ade nalla pani yenna thonunnu Poorimakkle

Worst serive on the palnet they will give Ticket for every problem it s not ship rocket it s SHITROCKET No proper reply Dear Shiprocket we have an account with you for past one year And we are happy to say we are highly irritateed with your customer serivce and internal chat option Am awaiting reposnse from executive on you internal chat for then 1 5 hrs they are replying once in every 30 mins and why the hell two three executives are handling same chat and asking the same thing over and over again this is not first time I don t mind what you guys think about me Your customer service support is really pathetic and a waste of time None of your executives replied on time in your useless internal chat for more than 2-3 hrs and my call never was attended Even if they attained as ask us to send mail if they can t give a solution then why are you having a customer service team Giving a ticket for everything single thing is not really helping without any immediate solution I have expressed this on your app review in google also Your chat executive takes 2-3 hours to reply by the time I can do something useful They reply when I am away and immediately close the chat saying I am not giving any response to them Now tell me you think am I sitting here to simply stare at your chat box and wait for your executive reply for hours What solution are you going to give for this Their customer service executive is asking to elobrate the problem in mail I don t know what worst explantion they need more then this Ship rockets works when it s fine if there is any problem there is no way you can contact them send mail they will give useless ticket number with executive who don t know how to provide solution

They should work hard to improve their features on web-app also need to improvise their COD Customer Support