


Based on authentic user experiences
Denis Vosk r
6731 reviews
N/A
1 year ago
Perfect service
Professional services very kind and helpful staff
Kirstone
6731 reviews
N/A
1 year ago
Sixt car hire Malpensa Airport Italy
I booked a car through economybookings com because it was cheapest prices over internet Car was Economy type 4 seats 4 doors Sixt company Malpensa Airport duration 1 week I read a lot of negative experiences of Argus Car Hire Optimo Rent Centauro Autovia Locauto Maggiore Firefly Goldcar Sicily by Car So I made a choise to pay a bit more but to take more trusted company Sixt I used this company in Portugal for 1 week few years ago and there was no problems Also I took economybookings com Full Coverage insurance because I read negative experiences of Italy roads drivers and etc This insurance is not related with Sixt or any other car rental company I think rental companies don t even know that you have an insurance So at car picking point you will be offered to take Super CDW for additional price So if you have insurance don t accept it Don t accept it even if you don t have insurance and you are not going to main cities of Italy because elsewhere traffic and roads are not bad and the car damage or theft is minimum All in all after 1 week car rental I didn t have any damage to car Car return was very fast and easy process Sixt return guy checked the fuel level Quickly checked car around and guaranteed that evertything is recorded and fine No worries
Kristian
6731 reviews
N/A
1 year ago
Fraud
Fraud I was not delivered the car I ordred I complained and was promised compensation Compensation was never setteled I have Full e-mail dokumentation for the fraud case Never use Sixt Scammers
R Houghton
6731 reviews
N/A
1 year ago
Tried to claim new damage not a chance
Picked up car was attempted to be rushed through and out but on checking car pre existing damage was evident there were large dents on roof of the car that weren t recorded on paperwork hail stone damage Pointed out recorded no issue HOWEVER on returning car the rep went straight to a tiny scratch on door mirror and claimed this was new damage I am extremely suspicious of the speed with which she found this Luckily I always take extensive photos prior to driving away and on return Checked these and could prove this was yet another example of pre-existing damage When faced with this evidence the rep backed down and recorded return paperwork as no new damage Presumably the next poor customer to use this car will be faced with the same problem as this scratch does not appear on any paperwork Won t be using this company again ALWAYS take extensive photos prior to taking delivery it only takes minutes and will save you pounds
Lukas
6731 reviews
N/A
1 year ago
Sicilian Mafia Runs Sixt-IT Literally Extortionists STAY AWAY
1 month short of the 2 year anniversary of me using Sixt i receive 2 letters via post from a debt collection agency based in Germany 2 debts in the hundreds of Pounds originating from 2 unpaid admin fees to Sixt Havent heard from Sixt since i returned the car not by email not by mail not by phone They claim to have sent me endless reminders which they have not Now im threatened with a court case for something i have no information about Stay away from Sixt-IT their profits are made by bogus charges Biggest regret ever
Stephen P
6731 reviews
N/A
1 year ago
Sixt Italy - AVOID or risk spending hours trying to recover back your money
Used Sixt many times in various countries and have been happy with their service Until rented a car with Sixt Italy Malpensa Airport What a nightmare firstly they create a fake car damage a scratch and charged my card 4 months after the rental No email telephone invoice etc Then to add insult to the injury they charged me for a motorway toll EUR 3 Admin fee of EUR 30 with no proof I had to spend hours and hours trying to find out what was going on The UK Customer Service could not help same with the Benelux Regional one it seems Sixt Italy is a separate fiefdom AVOID by all means
josh shore
6731 reviews
N/A
1 year ago
Will defraud you with damages
As others have written here they will find at return small damages which are hard to find at pickup amazing how they knew exactly where it was and charge enormous amounts to fix it I switched to Avis and have hand zero problems
M O S
6731 reviews
N/A
1 year ago
Avoid Sixt Italy at all cost
Sixt is supposed to be a premium service I have used their Italian 3 times Each time I had a different problem The first two times they gave me a car two catergories lower than I paid for In my last experience when I arrived to their office to pick up my car they announced that they had to cancel my reservation thatI had prepaid because they did not have a car worst they were rude and proposed no alternative
fsp
6731 reviews
N/A
1 year ago
This place lies and deceits about the
This place lies and deceits about the payment We used in Olbia Sardina If you dont want to be scammed please stay away After we were promised a discount for upgrading classic ruse they rejected to give the paperwork they promised after the payment went through They never returned the money they said they would The staff member named Georgia D basically lied to us to extort money If you are not a fan of being scammed just go to Hertz or any other decent institution
Max
6731 reviews
N/A
1 year ago
Avoid by all means
Avoid by all means Rented twice First time had the same issue as many others a guy at the desk said in very rude manner that I came late by 30 min and the car is not available anymore I can only take a premium one for 4x price The other time had no time for refuelling they said no problem and charged me 5 2EUR per litre saying that it is an average price