Based on authentic user experiences
Randy Jonmaire
6730 reviews
N/A
1 year ago
Great Product Selection and Service
Ray was very knowledgeable and helpful in getting us what was needed for our lab project When we received a shipment missing a part Ray made sure to fix the problem immediately Only negative is Terra does not allow for shipping with anything but their carriers All-in-all very happy with Terra s product selection communication and service
Jonathon Centofanti
6730 reviews
N/A
1 year ago
Taso G is a pleasure to work with
Taso G at Terra Universal has been enormously helpful with my company s purchase of a cleanroom We had several change order requests and he was stellar throughout Always quick to respond and has the information we need
Stuart Lam
6730 reviews
N/A
1 year ago
I am very satisfied with the help
I am very satisfied with the help provided by Loren McAdoo technical support at Terra Universal Loren is very knowledgeable with the smart desiccator and was able to pinpoint the solution to my question I am glad to work with Loren today
Adrian
6730 reviews
N/A
1 year ago
Ray San Filippo - Amazing Service
I want to commend Ray San Filippo for all his help in assisting me with an urgent item creation His attention to detail and quick turn around time saved the day Keep up the good work looking forward to working more with you in the near future
Charlie Lusher
6730 reviews
N/A
1 year ago
Great Customer Service from Edith Rodriguez
Worked with Edith Rodriguez to replace some parts that was holding up getting our clean room certified The same day our request was made she got the parts heading our way Top notch customer service Great Job
Suranga R
6730 reviews
N/A
1 year ago
Edith Rodriguez is an excellent customer service representative
Reached out to Edith recently to track-down the status of an order that was delayed She was very helpful and prompt with her communications and was able to ensure that the order was shipped without any further delays TerraUniversal is lucky to have customer service representative like Edith
Steve
6730 reviews
N/A
1 year ago
Quick help with missing parts
We received a glove box without the two RB valves installed Eduardo quickly arranged for the parts to be sent to us with straight forward instructions on how to install them
Mozaffarul Islam
6730 reviews
N/A
1 year ago
Ray Philippo
It was pleasant working with Ray for our lab supplies Ray appeared to be very punctual and always ahead of time We had some minor issues with the quote and it was very efficiently and amicably fixed by him I wish him every success in his future endeavors
Denis Columbare
6730 reviews
N/A
1 year ago
Edith Rodriguez gives the great customer service which keeps companies coming back
Edith Rodriguez in customer service was very professional and prompt in taking care of a request for a broken part of some equipment we purchased It is service like that which keeps companies coming back to order more equipment Keep up the good work
Evadne Pina
6730 reviews
N/A
1 year ago
Jessica C
I found working with Jessica that she is quite knowledgeable and very helpful and I felt quite at ease through the ordering process and appreciate her patience with meHer responses have always been prompt which I really appreciate
