Toolstation Reviews

Gereedschap voor de professional - Toolstation

toolstation.nl
3.57
134 reviews
Great Rating
Based on 134 user experiences

Rated 3.57 out of 5 by 134 Happy Customers

43.3%
13.4%
14.9%
13.4%
14.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 134 reviews

Toolstation receives consistent 5-star ratings across numerous reviews, with customers praising fast and reliable service, competitive pricing, and helpful staff. Many reviews highlight the ability to quickly locate and purchase tools, both online and in-store, with efficient pickup and delivery options. Several customers appreciate the knowledgeable staff who assist with finding the correct products. A recurring theme is the value for money, with frequent mentions of the best prices. Some negative reviews point to issues with delivery accuracy and damaged goods, but the majority of feedback is overwhelmingly positive.

What customers love
  • Fast delivery
  • Great product quality
  • Best prices
  • Helpful staff
  • Easy ordering
Common concerns
  • Defective items
  • Poor delivery service
  • Wrong items delivered
  • Bad customer service
  • Damaged packaging

Last updated 4 hours ago

J

GLS sucks

While shopping experience was fine the delivery needs some changes Specifically who you partner with As title says GLS delivery service is not up to par Their delivery times and options are less than optimal for people who got work to do Other than that very satisfied
W

Levering dag later dan aangekondigd en

Levering dag later dan aangekondigd en verschoven voor de rest prima
M

I haven t received my bill yet

I haven t received my bill yet I have recovered a good product and service at desk and informed that the bill would be sent online Waiting for the bill since a week and I need to submit for reimbursement
T

Not set up very well to handle their mistakes

I ordered a circular saw The next day a small package of some little stainless steel clamps got delivered The order number got switched up it looked like a manual data entry error aka number switch I called customer service and they said they need 3 business days to check the availability when I ordered the saw the website indicated that the item was in stock After 4 business days I still hadn t heard anything So I called again to find out nothing had been done I was told again to wait 3 days for them to check their stock I ve since received a new order confirmation but I have yet to receive the saw Update received the saw today and to my surprise they included the hard carrying case Revised rating to 3stars
D

Stanley FatMax handtacker 6 in 1 purchase experience

This is the second time I ve encountered this company And again problems The parcel did not contain any packaging material the packaging of the stapler 90288 itself was damaged and the staples that came with the kit were missing Delivery was carried out by the damn company Post NL
A

Return refund policy is useless

Return refund policy is useless
R

5 stars for shop online steps and product use 4 stars paint bubbling off on first day

Fast and efficient Happy with my choice Packaging could have been done a little better scharnieren arrived all out of their protection bags
S

Product and prices are very rational in

great to have coffee while I wait to be helped
J

Great fast service and the best prices

Ordering process was easy online and next day collection available at the shop in Haarlem parking outside the door Jerry Can and Spout ordered together Jerrycan was the last in stock and had some paint peel off within 15 mins which was not a good start but the can has worked brilliantly you have to be careful to use it correctly do not overfill allow room for expansion open carefully fit the spout correctly to the can and to the car or you will spill petrol but worked perfectly for me 5 stars for shopping experience and product use but 4 stars for the paint bubbling and coming off on the first day
V

Good selection and quick pickup

Product and prices are very rational in their respective ratios The product quality has been good so far so no nonsense here I did have to ask and inquire about the status of my order but after that all went smooth

About Toolstation

Beste gereedschap & bouwbenodigdheden voor de professional. Meer dan 15.000 producten op voorraad. Laagste prijzen & snelste service. Alleen bij Toolstation!

United States

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