Wendywutours Reviews

Wendy Wu Tours UK Fully Inclusive Escorted Tours

3.44
98 reviews
Average Rating
Based on 98 user experiences

RatingFacts is an independent review platform and is not affiliated with Wendywutours (wendywutours.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 98 reviews

Reviews highlight Wendywutours as well organized with good value and knowledgeable guides, though some report long days and large groups. Customer service is responsive, and bookings are handled efficiently. Issues occasionally arise with flights, hotels, and changes due to external events.

What customers love
  • Helpful customer service
  • Knowledgeable guides
  • Efficient booking process
  • Well organized itinerary
Common concerns
  • Long tour days
  • Large group sizes
  • Flight and hotel issues
  • Rushed pacing

Last updated 2 months ago

C

Great tour of Egypt

Booked last year to visit Egypt and the pyramids and we were not disappointed Everything was organised to perfection We were met at thr airport by the rep eho had already organised our visas and saw us through immigration All our hotels were of 5 quality and all food was delicious The cruise ship on the Nile was equal as good The rep stayed with us for the entire trip and her knowledge base was amazing despite her young years The second rep was equally amazing and we needed for nothing Everything ran very smoothly Please note that this tour is NOT for the faint hearted as it is very full itinerary and may be a bit too rushed However you did see most of the history that Egypt had to offer The only down note was that we did have to chase up the flight details etc 2 weeks before we left which was a bit worrying
M

Amazing can t rate highly enough

Hi I would just like to say thank you so much to Wendy Wu Tours we have just come back from Escorted China tour in your hands from the Great Wall Terracotta Army Dumpling making shows bullet train Xian dressing up and seeing all the markets at night and local heritage Nick Liu and Jenny who were our tour guides were amazing and went above and beyond for all our party of 17 Even when we couldn t land in Shanghai due to the Typhoon Nick bought us all food and a drink sorted out where we were and what to do along with all the back office staff much appreciated we were on another bullet train then a coach to get us to the hotel so we could catch the ship for around Japan the next day I would highly recommend Wendy Wu Tours and most certainly Nick and Jenny I cannot believe that someone went out of their way to make our holiday that i d saved up for for 50 years so special from learning your history culture and everything else All I can say is thank you thank you thank you you have made an old lady very happy
L

China Tour

I was recommended to use Wendy Wu by a friend who goes to China regularly on business We had a tour to Bejing Xian and Shanghai in October 2023 What really made the trip so great were the guides in each place Lilly Bejing Alison Xian and Dawn in Shanghai At each location we were met transferred to the Hotel and the guides checked or room to make sure we were happy In Shanghai we saw 3 rooms before we settled on a quiet room The tours themselves were fabulous not enough space here to explain But again the guides are knowledgeable and know how to get you in and out the best way I should also mention the drivers all excellent and often got us right to the door of the attractions and knew good places from which to pick us up
D

Excellent customer services

Today I had to contact Wendy Wu customer services in regards to a tour I am going on in March with them but booked through Trailfinders By now I should have received my chineses visa application forms but Trailfinders say they ve not received them and then seem to have a problem with having contact with Wendy Wu I m told the forms were sent on the 17th December but Trailfinders deny this and instead of offering to chase this up leave it for me to do I spoke to Debbie option 4 on the Wendy Wu telephone number and she was absolutely amazing and calmed my anxiety and concerns Within 15 minutes she had emailed me all the paperwork direct and I am so grateful to her Wendy Wu you have an excellent member of staff here who really does care about customer service
J

First holiday since becoming a widow

This was my first holiday since the death of my husband and I chose Wendy Wu Angkor to the Bay as my first destination in the month of March However I am deaf and have toe amputations on my left foot and because I have been this way for quite a while I did not realise this would affect me on holiday I also thought I would be in a group with other solo travellers and not with couples I m saying this because I now know it is important to have a greater understanding of what a holiday entails I managed quite well in Cambodia and only fell twice but in Vietnam which is noisy and busy busy busy being deaf meant I didn t always hear the guides instructions properly and this annoyed some of the group and having amputations slowed me down and my lovely guide often helped me out I walk a lot at home and am considered very fit for my age which is 78 However I did not take account of the pavements in Cambodia or Vietnam The guide in Cambodia was Vutha Dam and he was kind caring and spoke with great knowledge of his country a good person to represent Cambodia and Wendy Wu The guide in Vietnam Bui Anh Duc was the best guide I have ever met he spread love with lots of fun and caring to everyone with great knowledge of his country and he is a credit to Wendy Wu I have explained this to help anyone to understand exactly what you must take into account when booking I have loved this holiday even though I had some problems but to be fair they were my problems and will be coming back to Vietnam as often as I can Holiday was from 16th - 31st March
M

Adventure of a life time

Many thanks Wendy wu What a great adventure holiday of a life time thanks go to our drivers and tour guides but a great big thank you goes to our tour guide in vietnam his name was lap made our trip so easy stress free not late for anything aways looked out for everyone in our group of 18 he definitely made the whole experience very special which I will never forget thank you lap jeff and Peter from England
M

We we so looked after in china had the

We were so looked after in china had the best time tour guides the best motels so nice had a lot of free time
D

China is just amazing going with an open mind

Classic China 3 weeks Had to jump on here to give some praise to Wendy Wu and their team Seamless from the get go fantastic experiences food throughout lovely accommodations and as for their itinerary just fab We paid for more optional tours no pressure and they were all wonderful and different hence would recommend them if chance arose It is kinda full on but travelling around a large country will always mean you have to spend time getting about Despite being poorly stomach related at later stages it didn t detract from our trip of a lifetime and even edges our best of Japan trip just

About Wendywutours

Award winning Wendy Wu Tours is the UK s leading tour specialist offering fully inclusive escorted trips to Asia India The Middle East Europe and South America

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business