Wendywutours Reviews

Just back from Wendy Wu group tour to Cambodia Classic Wow An amazing experience Can t recommend it highly enough A country we knew little about before going was really brought to life by our brilliant local guide Mr Sokhoeun Bout He is kind gentle an excellent communicator has such knowledge about and passion for his country made us all laugh a lot and nothing was too much trouble The itinerary was very varied and included fascinating insights into local NGO s and family small businesses as well as Siem Reap Angkor Battambang Phnom Penh Kampot and Kep Hotels all beautiful Food excellent Very careful driver A wonderful trip of a lifetime

See my previous review and having our golden wedding plans ruined and Wendy Wu s reply Today via our travel agent we have received a hamper with an apology Credit to Wendy Wu as this is the first time I have ever known a travel company do this As I say credit to them it is some recompense for all the upset and time we have spent Their actions have now made us revisit our view of never booking with them again to that if we find something we would like to do considering them This is how customer service should be That is hard to find these days so well done to them As a footnote a big thank you to all at our travel agents The Travel Lounge they do know customer service in spades

Wonderful experience from start to finish with Wendy Wu They took our requests for a 2 week bespoke trip to Thailand in November 2023 They pulled together an itinerary that met everything we wanted for a good price They kept us updated and delivered a pack a few weeks before travel with everything we needed and were on hand to answer any additional questions over email The trip went without a hitch - every transfer was on time all trips were well planned and guides were fantastic especially Olivia in Bangkok Hotels were great clean and convenient We had an incredible trip and we ll definitely be using Wendy Wu in the future

Greetings have just arrived back in New Zealand from my 4th Wendy tour This time did Vietnam mekong river cruise and Cambodia 22 days the tour was and again I will always recommend this brilliant company to others In Cambodia our guide solky was incredibly well presented knowledgeable and caring for the other 23 tour group he called us his family This man is a credit to a very well run company a strong representative of his area and a lovely person Our team wish him well and I hope even though all my guides have been great he gets many more tours Cheers Christine mills

When spending over 6000 each you can only hope that your tour company is as good as their reputation Wendy Wu certainly was We were fortunate to have a group of 28 wonderful companions and the most fabulous Tour Guide in Jimmy who ensured everything went as smoothly as possible Every aspect of the trip was covered to the last detail so no need to worry about anything The hotels ranged from basic to amazing but all were clean and comfortable Our favourite being the Fujisan Mishima Tokyu Hotel which provided one of my personal highlights of the tour - the rooftop onsen watching the sunrise over Mount Fuji The Experience Japan Tour takes in an awful lot with little free time but we loved it The Snow Monkey Park was incredible If I were to be very picky my only criticism is the time in Tokyo as I would have liked to have seen more of the actual city Retrospectively we would have opted out of the visit to the National Museum and the Skytree and done our own thing or alternatively extended our stay We were exceptionally lucky with the weather although cherry season was late this year so the blossoms were not in full bloom The food throughout the tour was very good albeit the breakfasts varied somewhat So to sum up this is a fabulous tour and Wendy Wu is highly recommended You may even be lucky enough to have Jimmy as your guide

We have just returned from an excellent trip Japan Uncovered Blessed by outstanding weather and in cherry blossom season this trip covered all the major sites that we most wanted to see in Japan Our guide Mina was fabulous Patient knowledgeable and with a great sense of humour Her English was excellent Our group of 27 included English Irish and Australian participants A few of us had food requests and allergies which Mina took time to understand and to ensure that the restaurants were aware of Before embarking on a trip such as this though I would urge people to do their homework This is a trip designed to cover as many peoples interests as possible Therefore there will be occasions when you like certain activities more than others This is not a personalised trip This also applies to the food Sometimes you will eat at fairly high end restaurants and sometimes the equivalent of a cafe The food is predominantly Japanese because that is what people eat in Japan I am not a huge fan of Japanese food but I tried everything and I was never hungry The days are long and there is often quite a bit of walking So when it is stated that a good level of fitness is required that is what they mean On the first day we walked over 20 000 steps as well as travelling by coach and boat and recovering from jet lag English is not widely spoken but with a smile and a sense of humour most things can be communicated We were happy with all of the hotels that we stayed in but Japanese hotel rooms tend to be small and rather warm There often isn t a bar to relax in in the evenings but the vending machines are excellent We will definitely be keeping our eyes peeled for other Wendy Wu tours but I think that this one will be hard to beat both in terms of cost and the amount of Japan that we were able to see Just a couple of thousand photos to go through now

Absolutely fantastic experience with Wendy Wu s Best of Borneo tour Local guides were fantastic Saw orangutan in the rehabilitation centres AND in the wild Saw Pygmy elephants rhinoceros hornbills and Sun Bears plus crocodiles and proboscis monkeys Everything so smooth and easy Group of 17 comprising Aussies Kiwis and Brits - 5 couples the rest of us singles Everyone very friendly Great for all food to be included only needed to take spending money Cannot recommend them highly enough Best holiday I ve ever had

I have yet to travel with Wendy Wu but untill now I have nothing but praise for them Professional friendly and very helpful even when I ve asked a couple of trivial questions As far as customer services go I think they are doing a great job I work in the Service Industry and some people have unfair expectations It s very hard to please everyone I have read many reviews good and bad but when travelling to distant Countriies that have very different lifestyles one does have to be open minded have a sense of adventure and some humour Wendy Wu do mention this I will review my India by Train holiday when I return Until now I m just enjoying the excitement of my forth coming adventure

Well well well truly didn t know what to expect Our first visit to the People s Republic of China From start to finish was an absolute triumph Arrived tired after a long journey from the U K to be met by Albert Chinese name unpronounceable his words not mine extremely helpful young man for whom nothing was too much trouble Provided us with much needed information about the city before dropping us off at our hotel in Beijing The day after our unscheduled arrival we came out a day early was great used the underground system A bit wary as our mandarin cantonese was nonexistent Really straightforward all the signs had helpful English translations The system was beautifully clean as were the trains and the stations The next day we met other fellow travellers who made up our group of nine Then we met our guide for the first part of the journey Michael what a thoroughly lovely guy His English was impeccable and he immediately understood the English sense of humour Extremely knowledgable about his own countries history and more surprisingly world current events We were treated like royalty and Michael made sure everyone felt comfortable in a land of strange sights smells and sounds Tian anmen Square followed by the Forbidden Palace was an orgy of unforgettable sights and sound with essential commentary from our friend Michael The following day after a long journey by comfortable coach we arrived at the remarkable Great Wall The area we visited was accessed by a short boat journey across a man made reservoir set in beautiful countryside Much of the wall in the area we visited had obviously been recently restored but that didn t affect the magnificent structure and historic site in any way On our way back we visited the jade factory were we were shown the beautiful jade jewellery and shown how to distinguish between fake and genuine jade Journeyed via the bullet train to Xi an Met by Sally who seemed a bit severe but turned out to be an absolute darling Excellent English again lots of useful information and advice Sights and sounds including the Terracotta Army quite remarkable Our evening in Xian was an extraordinary one mixing with smiling happy locals who wanted selfies with the westerners Unforgettable Then onto Shanghai unfortunately not enough time to explore an incredible city The scale and size of the cities we visited were awe inspiring Cannot recommend it enough if you get the opportunity don t pass it up Loads more detail but not enough space Amazing experience happy to repeat in comofortable surroundings with happy smiling people

We had been to Hong Kong Beijing before but the Grand Tour was a whole new level of understanding of China The trip organisation by Wendy Wu was faultless our national guide David He was exceptional showing patience understanding where needed plus a great knowledge of China He worked hard to satisfy Gluten Veggy food needs not always easy with this style of meal service Local guides in each town were also really good Hotels varied from good to great with priority usually being location The Yangshuo hotel for example was a bit older but we stepped straight out onto West St And breakfast was simple but had an exceptional view There is a lot of travel involved with 3 each internal flights trains but Chinese trains airports put the UK to shame Overall the food was at least good sometimes great Breakfast did not always include a wide Western selection but then we were foreigners in China - How many foreign breakfast options do UK hotels have Bus management was brilliant a snap of the electronic fingers it was there We had not done a follow the flag holiday or used Wendy Wu before We will definitely do both again Thanks again David If you are considering a long trip in China for the first time lessons we learned Grand tour lunch dinner is 26 days of Chinese food with set dishes off a lazy susan except for a few packed lunches the Yangtze cruise Some of the dishes may not be to your taste be flexible You will need to handle your luggage journeys involve suitcases escalators airports stations Out walking at night in China - this is the safest I have ever felt either at home or travelling Don t think too hard about the tip pot it just works saving time hassle Alipay attached to your UK credit card is super quick easy to use if you have an active phone Install Wechat to contact family in case you cannot get Whatsapp to work basically the same Family will also have to install VPN s did not reliably work But they do have 30 day money back warranty I tried Express Nord If your phone accepts e-sim get one Ours gave us access to Western websites with no VPN and always worked You may be sharing China with lots of domestic tourists check when their major holidays are The Yangtze cruise was great we are happy we did not upgrade either room or meal options Upgraders were equally happy with their choice - do not worry about it Totally recommended Paul Tracy