Whistl Reviews

Whistl | UK's Leading Logistics Company

whistl.co.uk
3.63
129 reviews
Great Rating
Based on 129 user experiences

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Rated 3.63 out of 5 by 129 Happy Customers

46.5%
15.5%
7.8%
14.7%
15.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 129 reviews

Whistl receives largely positive feedback for service quality, account management, and reliability, with long-term business relationships cited across many reviews. Some recurring complaints focus on delivery timeliness, tracking accuracy, and late handovers, particularly for certain parcels and third-party sellers. Overall, customers highlight professionalism, responsiveness, and cost-effectiveness, while a minority note delays, lost updates, or problematic collections.

What customers love
  • Excellent account management
  • Great service
  • Professional support
  • Competitive pricing
Common concerns
  • Poor tracking
  • Slow collection
  • Extra charges

Last updated 1 month ago

D

Fantastic Service would highly recommend

On behalf of the business I work for Whistl is fantastic they always arrive on time their drivers are polite and we are kept up to date with any and all changes in advance Victoria Mcafee account manager in particularly is extremely helpful She understands our business fully always come prepared for our meetings and her knowledge is second to none
I

Every thing fine delivered on time

Every thing fine delivered on time tracking was good
C

Swift delivery

The parcel arrived on time a day earlier than stated it was in perfect condition
H

Excellent courier

Received a delivery today to LE67 Delivery driver very polite checked name very polite AA
C

We have found Whistl to be supportive

We have found Whistl to be supportive of a growing business and careful in listening to our needs
2

Great Service

Moving our warehouse operation was seamless the Whistl Team were able to assist us with the move systems were setup and integrations complete on time for successful launch with no break in operational activity The team manage our account exceptionally and are a true extension of our business We could not ask for a better business partner
K

whistl are a great company and iv

whistl are a great company and iv always received my items on time its actually not whistl that deliver Its delivered by the royal mail so if its ever late best to contact them Good luck
J

Since our switch over to Whistl for

Since our switch over to Whistl for overseas mail we have saved hours of time in processing mail through their online booking system
S

I placed an order with Amazon

I placed an order with Amazon then found out that Whistl were delivering it I d never heard of this courier before so checked them out only to find these awful reviews I assumed my parcel wouldn t turn up as the tracking hadn t changed from at delivery depo and was due to be delivered that day then later on I refreshed my page and the tracking had changed to out for delivery I was shocked and then about an hour later my parcel arrived He knocked the door and put the parcel on my door step and waited until I came to the door had a little chat with him seemed very nice and then he wished me a good day and went The box the parcel arrived in was in good condition and not bashed up or anything either So all in all I ve had a good experience with this courier I guess I must have been lucky
G

Braw fowk at Whistl

Braw fowk at Whistl Thay aye gae ye 100 ilka time an wir no major customers We anely post oot twice annual wi wir Scots Language Magazine Lallans but we get the best service possible George T Watt

About Whistl

Whistl is the UK’s leading logistics company, specialising in fulfilment, contact centres, mail and parcel delivery management.

United States

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